Desktop Support Engineer - Chennai, India - MethodHub

    MethodHub
    MethodHub Chennai, India

    2 weeks ago

    Default job background
    Description

    We are a company in Cloud and Infrastructure, Data Engineering, BI Analytics , AI and RPA. We are rapidly growing fast in the market and now we reached employee size of We have offices in USA, Canada, 100+ Development Center in Thailand and 100+ Development Center in Chandigarh, Chennai ,Hyderabad and Bangalore.

    US HQ, 1000-strong, Technology and Business Process Company; $40Mn in revenues

    2 Development Centre Chandigarh

    Payroll :-MethodHub

    Job Details

    3-5 years Level 1.5-Level 2 experience in desktop support including:

    Basic troubleshooting of end user issues

    Windows laptop support

    Mac support

    Mobile (iDevice) support

    Some experience of O365 support (primarily outlook, teams etc)

    Troubleshooting experience of access related problems (Password, account, authentication)

    Ability to work multiple incoming channels (Inc telephone, Live chat, tickets, walk ups)

    Ideally located in either Chennai or Pune so they can work in the office on occasions

    Ability to work as a team, follow process and instructions but also ability to work independently