Senior Analyst - Bengaluru, India - Microland

    Microland
    Microland background
    Description
    Required Skills
    Behavioral | Microland Skills | Execution Excellence
    Process | IT Service Management | Managing Change
    Process | IT Service Management | Service Catalogue Management
    Behavioral | Aptitude | Managerial Skills
    Functional | IT Operations Management | Business Relationship Management
    Functional | IT Operations Management | Financial Management
    Process | Design Process / Methodologies, Understanding of | Failure Mode Effects Analysis (FMEA)

    Education Qualification :
    Engineer - B.E / B.Tech / MCA

    Certification Mandatory / Desirable :
    Technology | IT Service Management Certifications | ITIL Intermediate Certificate


    Details:
    1.


    Technology:
    Knowledge on Server Hardware - Multiple Vendors, Remote Management Tools, Software and Hardware Raid, Clear network fundamentals and topology

    2.


    Business Development:

    • Understand and New Business cases and client needs
    • Understand and Develop new structure of Organization and effective Solution
    • Demonstrate delivery methodology to Prospective clients
    • Costing and Pricing for new Business cases
    3.


    Strategy and Synergy:
    Identify the challenges in the existing Delivery, identify areas for new (possible) Business Offering Areas

    • Identify and Define new delivery methodology
    • Identify and Define skills and capabilities of new managers, and identify needs for development
    • Identify different thresholds for achievements.