Relationship Manager - Bengaluru, India - NoBroker

Description

Job Title: Relationship Manager Executive

Job Description: This position reports to the and interfaces with company managers and end customers.

Specific Responsibilities

Acting as relationship manager for the Paid customers of NoBroker.

Building sustainable relationships and trust with customer accounts through open and interactive communication.

Identifying and assessing customers needs.

Servicing customer in finding the right tenant / house as per the requirement of customer.

Dialing outbound and attending inbound calls from customers and leads.

Using internal tools and methods to provide best possible service to the customer.

Negotiating with leads on behalf of customers.

Keeping customers up-to date on the progress of his account.

Following communication procedures, guidelines, and policies.

Going the extra mile to provide excellent customer service.