Lead Software Engineer - Chennai, India - Freshworks

Description

Site Reliability Engineering (SRE) combines software and systems engineering to build and run large-scale, massively distributed, fault-tolerant systems. SRE ensures that Freshwork's services—both our internally critical and our externally-visible systems—have reliability, uptime appropriate to customer's needs and a fast rate of improvement. Additionally SRE's will keep an ever-watchful eye on our systems capacity and performance.
Much of our SRE focuses on optimizing existing systems, building infrastructure and eliminating work through automation. On the SRE team, you'll have the opportunity to manage the complex challenges of scale, while using your expertise in coding, algorithms, complexity analysis and large-scale system design.
Responsibilities:

• Overall 7-10 years of experience
• Design, write, and deliver software to improve the availability, latency, and efficiency of Freshwork's Products & Platforms.
• Manage availability, latency and performance of mission critical services and build automation to prevent problem recurrence.
• Independently determine and develop architectural approaches and Infrastructure solutions.
• Defining strategy, vision, and roadmap to develop CI/CD, Application hosting, Security and Compliance standards and guidelines across Freshworks.
• Drive blameless postmortems for large scale incidents.
• Define and drive automation and orchestration strategies.
• Strategize cost optimization across Freshworks Cloud environment.

All your information will be kept confidential according to EEO guidelines.

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.