Customer Care executive- International BPO - Chandigarh, Mohali - Linchpin Technologies

    Linchpin Technologies
    Linchpin Technologies Chandigarh, Mohali

    1 day ago

    Full time
    Description

    Key Responsibilities:

    • Manage customer interactions through calls, emails, and chats
    • Resolve queries related to products, services, billing, and accounts efficiently
    • Maintain accurate records of customer interactions and updates
    • Adhere to company policies and international client guidelines
    • Collaborate with internal teams to ensure customer satisfaction
    • Meet performance targets and quality standards

    Candidate Profile:

    • Proficient in spoken and written English
    • Graduate or undergraduate degree holders
    • Prior experience in international BPO preferred but freshers can apply
    • Comfortable working in rotational shifts including night shifts
    • Strong problem-solving and multitasking skills
    • Immediate joiners preferred

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