Onboarding Specialist, Service Assurance - Chennai, Tamil Nadu
2 weeks ago

Job summary
The Onboarding Specialist is responsible for ensuring the seamless integration of new products and services into the Operations Centers of Customer Operations. This role supports operational readiness, optimization, and transformation efforts for new customers by coordinating onboarding activities, validating data accuracy,This role also includes leading kickoff meetings, managing operational handoffs,
- Cross-Functional & Customer-Facing Collaboration: Liaise with Service Assurance teams (Change Management, Tools CSI), Customer Service Managers Sales Solutions Engineering Gateway and Ground Operations other departments to align onboarding efforts support customer success.
Job description
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