City Operations Manager - Pune, India - PadCare

    PadCare
    PadCare Pune, India

    1 week ago

    Default job background
    Engineering / Architecture
    Description

    Role - City Operation Manager [ On Field ]

    Qualification - 2-3 years of experience

    Relevant Industry - Logistics, Supply Chain, Facility Management

    At PadCare we aim to rebuild the way people without periods experience washrooms. We've built the world's first sanitary napkin recycling ecosystem and made it accessible for over a million menstruators through hundreds of valuable B2B partnerships.

    Things at PadCare are levelling up

    We just raised 5 Cr in our seed funding round led by Social Alpha, Rainmatter, Lavni ventures, 3i partners & Spectrum impact. We also appeared on Shark Tank, got a blank cheque from Piyush Bansal, and garnered immense support from all the sharks. With the right resources in place, we're much closer to our dream of serving all 121 million menstruators in India. It's now time for us to scale, to build the next few stepping stones for the future of sanitation in India.

    Our Culture

    We're a bunch of dreamers who envision a world where no woman ever has to face inconvenience during her periods, no waste picker has to work in toxic environments, and the planet's greens are restored for good. Every day at PadCare is just collective, aggressive action taken towards this dream.

    We are a community of diverse, young, goal-driven climate enthusiasts that yearn for their work to have a deeper meaning. Our days are full of valuable constructive feedback from peers and constant self-evaluation. The gear system of our daily work is based on the idea to enrich each other's lives with great ideas and bring out the best of everyone's potential.

    Working together at PadCare

    Our search for exceptional talent to join the Padcare team includes opportunities for generalist roles across various core business areas and specialized focus areas. We recognize the value that diverse perspectives and skill sets can bring to our organization and welcome candidates who are eager to make meaningful contributions to our continued growth and success.

    What you'll do:

    • Willing to familiarize yourself with the company's vision and mission, seeking to accomplish set operations targets and objectives.
    • The day-to-day activities will involve the execution of end-to-end services, material processing, and output management.
    • Coordination with a service, support, and production team for operational support, inventory requirements, and implementation of quarterly operations surveys.
    • Monthly operation performance tracking and management
    • Development of standard operating procedures, setting up reverse logistics, vendor development, and leading new city expansion.
    • Managing the on-ground staff on a day-to-day basis
    • Collating and maintaining clients and operation information in the database and automating the same
    • Tracking, managing, and troubleshooting customer complaints in set TAT

    What you'll need:

    We are looking for resourceful, and energetic folks excited by the intersection of operation and impact -

    • Ability to work as part of a team and independently
    • Prior operation experience or startup experience is preferable
    • Excellent written and oral communication skills; well-developed organizational skills
    • Relationship-building skills & high level of attention to detail are a must
    • The role will involve communicating with people extensively - both on calls and by email. This should be something you enjoy doing.

    Why should you join PadCare?

    • The opportunity to build things from scratch excites you
    • You genuinely believe that PadCare vision can change lives
    • You don't like to be micro-managed - you will find all the support you need, but you would like us not to manage you.