Engineer - Customer Service Operations (Customer Service Operations) - B2101_2 - Pune, India - Tata Communications

Description

Broad outline of the Role

Purpose - Broad objective of the role

Size and Scope of Role - No. of direct reports

Size and Scope of Role - Total team size

Minimum qualification & experience

Please consider the skills as SDWAN or Zscalar

Thorough understanding on networking protocols.

SDWAN hands On experience.

CCNA/JNCIA/VNX-100 (global certification mandatory).

Other knowledge/skills

Zscaler Basic architecture understanding.

Zscaler Traffic flow for home users and office users.

Basic routing concepts to be clear.

Basic hands on at Zscaler configuration portal.

ZPA architecture and concepts.

End to end Zscaler troubleshooting

Key Responsibilities

Technical Competencies

Knowledge / Skills