HCL Hiring: Operations Lead Opportunity in Gurgaon - Gurugram, India - HCLTech

Description

Experience Required - 14+ Years

Designation- Group Manager

If you are passionate about driving operational excellence and thrive in a fast-paced, collaborative environment, we want to hear from you

Job Description:

We are looking for an experienced Operations Lead to oversee and optimize our internal processes, streamline workflows, and enhance productivity. The Operations Lead will play a critical role in ensuring smooth day-to-day operations, identifying areas for improvement, and implementing strategic initiatives to support the company's growth objectives. The ideal candidate will possess strong leadership skills, a proven track record of process optimization, and a passion for driving operational excellence.

Responsibilities:

• Develop and implement strategic initiatives to optimize operational efficiency and drive continuous improvement across all areas of the organization.
• Lead and manage a team of operations professionals, providing guidance, support, and mentorship to ensure team success and development.
• Collaborate closely with cross-functional teams, including Sales, Marketing, Finance, and HR, to streamline processes, improve communication, and drive alignment.
• Analyze current workflows and identify opportunities for automation, standardization, and simplification to increase efficiency and reduce costs.
• Establish key performance indicators (KPIs) and metrics to track operational performance and monitor progress against organizational goals.
• Implement best practices and standard operating procedures (SOPs) to ensure consistency and quality in all operational activities.
• Manage vendor relationships and contract negotiations to ensure optimal service levels and cost-effectiveness.
• Drive change management initiatives and lead organizational transformation efforts to adapt to evolving business needs and market dynamics.
• Oversee risk management and compliance efforts, ensuring adherence to regulatory requirements and company policies.
• Act as a liaison between executive leadership and operational teams, providing regular updates, insights, and recommendations to support strategic decision-making.

Qualifications:

• Bachelor's degree in Business Administration, Operations Management, or a related field. MBA preferred.
• Proven experience in operations management or a similar leadership role.
• Strong leadership and team management skills, with the ability to inspire and motivate teams to achieve exceptional results.
• Excellent analytical and problem-solving abilities, with a focus on data-driven decision-making and continuous improvement.
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively across all levels of the organization.
• Proven track record of driving process optimization, efficiency improvements, and cost savings initiatives.
• Experience with project management methodologies and tools.
• Proficiency in Microsoft Office Suite, project management software, and other relevant tools.

Why Us – HCL DPO

• We are one of the fastest-growing large tech companies in the world, with offices in 60+ countries across the globe and 222,000 employees
• Our company is extremely diverse with 165 nationalities represented
• We offer the opportunity to work with colleagues across the globe
• We offer a virtual-first work environment, promoting a good work-life integration and real flexibility
• We are invested in your growth, offering learning and career development opportunities at every level to help you find your own unique spark
• We offer comprehensive benefits for all employees
• We are a certified great place to work and a top employer in 17 countries, offering a positive work environment that values employee recognition and respect

Equality & Opportunity for All

Representing 165 nationalities across the globe, we pride ourselves on being an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law.

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