Junior Executive - Thiruvananthapuram / Trivandrum - confidential

    confidential
    confidential Thiruvananthapuram / Trivandrum

    1 day ago

    Full time
    Description

    Key Responsibilities:

    • Monitor and maintain server health, storage, and network infrastructure to ensure reliable system performance.
    • Oversee the smooth operation of gaming systems, POS terminals, and ticketing machines, promptly addressing any technical issues.
    • Install, configure, and troubleshoot hardware and software, including operating systems, gaming applications, and business software.
    • Manage user accounts and permissions, ensuring secure access to systems in compliance with IT policies.
    • Implement routine system backups, updates, and data recovery procedures.
    • Monitor network connectivity, troubleshoot connectivity issues, and ensure adequate security measures are in place.
    • Collaborate with the IT team to optimize system performance and support system upgrades as needed.
    • Provide technical support to staff, addressing inquiries and issues in a timely manner.
    • Document IT procedures, troubleshooting steps, and system configurations.

    Qualifications:

    • Bachelors degree in IT, Computer Science, or a related field, or equivalent technical diploma.
    • 1+ year of experience in system administration, IT support, or a similar role.
    • Familiarity with networking basics, Windows and Linux OS, and backup solutions.
    • Certifications like CompTIA A+, Network+, or Microsoft Certified: Azure Fundamentals are a plus.

    Working Conditions:

    • Availability to work flexible hours, including weekends and holidays as required.
    • Comfortable with hands-on tasks involving hardware and occasional lifting for installations.

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