- Retirement BPaaS provides services to based Third Party Administrators in managing day to day Recordkeeping operations and Year End Annual Administration & Reporting of Defined Contribution plans.
- Services are catered to FIS Retirement clients via FIS Retirement Products.
- This Specialist role will be responsible to handle High Complex research, reporting and special processing of retirement plan activities, including plan changes and modifications.
- Work closely with a group of less tenured plan administration staff on recordkeeping activities as assigned.
- Support meeting Service Level Agreements for TAT, utilization, productivity & quality.
- Maintain and analyze MI associated with all SLAs and circulate reports/ dashboards as required.
- Effectively suggest and schedule shift rotation and leaves to meet capacity per shift.
- Ensure compliance with external and internal audit and confidentiality/ regulatory requirements.
- Review, research and provide feedback on processing discrepancies/ errors to prevent recurrence.
- Participate and transfer information to all associates on a timely basis via regular team meetings per responsibility assigned.
- Support New Hire on-boarding process Work with internal FIS departments to research issues related to applications and support of the client.
- Build strong understanding of core systems and how they work together.
- Build strong partnerships with the US based team to anticipate requirements and deliver to dynamic operational and workload needs.
- Handle the transition of work from client/ on-site center to India and work with the on-site team to improve workflow SOPs, quality, skills and productivity for the operations.
- Contribute to implementing and enhancing the policies and procedures for knowledge management.
Analyze existing systems and processes to identify gaps and opportunities for cost/ quality/ process improvements. - Responsible for processing certain tasks (as per SLAs) that requires a higher level of experience and detail orientation due to the complexity, risks and customer interaction associated with such tasks.
- Participant in Testing per business require and submit detailed and concise test results.
- Communicate and follow-up with clients via email.
- 5-8 year of Industry experience primarily in US Retirement Domain.
- Hands on experience of working in FIS OMNI & EXPAG application
- Strong understanding of concepts and terminology of financial services industry, especially in Retirement (DB & DC).
- Record-keeping Prior experience in knowledge transition is essential.
- Prior experience in leading a team of approx FTE is essential.
- Hands-on experience in handling Metrics, Volumes and other SLAs (including escalations) is required.
- Well versed with MS Office applications (Word, Excel & PowerPoint, Teams, etc.).
- A 'can-do' attitude and the ability to work in a team environment and adapt to change is essential Willingness to work in shifts.
- Typical systems utilized could include FIS workflow software, FIS financial record keeping software, and other business applications as necessary.
- Previous experience in processing and experienced in FIS OMNI applications would be a significant plus.
- Ability to provide positive constructive feedback to co-workers as assigned by Management.
- Should be a dependable resource with a willingness to work stretched hours (if required).
- Moderate understanding of the OMNI and EXP AG applications (desirable).
- A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities.
- A broad range of professional education and personal development possibilities – FIS is your final career step.
- A competitive salary and benefits a variety of career development tools, resources and opportunities.
- With a 50-year history rooted in the financial services industry, FISTM is the world's largest global provider dedicated to financial technology solutions.
- We champion clients from banking to capital markets, retail to corporate and everything touched by financial services.
- Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries.
- Our technology powers billions of transactions annually that move over $9 trillion around the globe.
- FIS is a Fortune 500 company and is a member of Standard & Poor's 500 Index.
- FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients.
For specific information on how FIS protects personal information online, please see the -
Associate Operations Specialist
4 days ago
6sense Pune, IndiaOur Mission: · 6sense is on a mission to revolutionize how B2B organizations create revenue by predicting customers most likely to buy and recommending the best course of action to engage anonymous buying teams. 6sense Revenue AI is the only sales and marketing platform to unloc ...
-
Banking Specialist Associate
1 week ago
Avaloq Pune, India Full timeJob Description · Banking Operations is a strategic Avaloq service line, which provides Banking Operations outsourcing services to Banks. · We are organised as a Global Business Area, running state of the art back-office services with industry leading automation, quality and risk ...
-
Associate Test Specialist
3 weeks ago
TSYS pune, IndiaEvery day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions an ...
-
Banking Specialist Associate
2 weeks ago
Avaloq Pune, India Full timeJob Description · The Securities Banking Specialist provides supervision and guidance to settlement and transfer team in their daily operational activities covering Equities, Bonds, Structure Notes, Mutual Fund, Hedge Fund and Private Equity Fund. In addition, they will also be m ...
-
Associate Online Client Training Specialist
3 weeks ago
IDeaS Revenue Solutions pune, IndiaPassionate people. Loyal clients. Leading solutions. · With a rich culture of creative collaboration and professional growth, IDeaS' team members build successful careers with us. · IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No ...
-
Data Modeller-Associate Tech Specialist
9 hours ago
RiDiK (a Subsidiary of CLPS. Nasdaq: CLPS) Pune, IndiaExperience (Years) :5 (Min Max) · Skills :Data Modeler · Description · Bachelor's degree in Computer Science, Information Systems, or a related field. Master's degree preferred. · Minimum of 3 years of experience in data modelling, database design, or database development. · Stro ...
-
THE BANK OF NEW YORK MELLON CORPORATION pune, IndiaBring your ideas. Make history. · BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or ...
-
BNY Mellon Pune, IndiaBring your ideas. Make history. · BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or ...
-
BNY Mellon pune, IndiaBring your ideas. Make history. · BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or ...
-
Associate Technical Specialist
3 weeks ago
Microland Pune, IndiaLocation: - Bangalore or Pune – Should be ready to work from Office.Shifts: - 24/7 – Rotational ShiftsExperience: - 5+ yrsSkills: - · Network Build, Routing, Switching, Palo Alto(Preferred)/ Any 2 FirewallsJDL3 – Network and SecurityBachelor's Degree in Telecommunications, Engine ...
-
Account Services Associate Specialist
1 month ago
FIS Global Pune, India OTHERPosition Type : · Full time Type Of Hire : · Experienced (relevant combo of work and education) Education Desired : · Bachelor of Accounting Travel Percentage : · 0%Retirement BPaaS provides services to U.S based Third Party Administrators in managing day to day Recordkeeping ...
-
Account Services Associate Specialist
1 month ago
FIS Global Pune, India OTHERPosition Type : · Full time Type Of Hire : · Experienced (relevant combo of work and education) Education Desired : · Bachelor of Accounting Travel Percentage : · 0%Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the mos ...
-
Oci Trainer
4 weeks ago
Braincranx IT solutions Pune, IndiaBachelor s degree in Computer Science, Information Systems or related field is recommended · - Minimum 3+ years experience in a Cloud Infrastructure Admin in OCI · - Administrating OIC, ATP, DBVM and Fusion ERP/HCM/EPM Services · - Configuring Oracle Cloud Services Backups and Ob ...
-
Oci Administrator
3 weeks ago
Citco Pune, India**Your Role**: · - The OCI Administrator will work closely with many teams in the IT Department, including System Administrators, Software Development, Network Security and DBA's to support PaaS/IaaS/SaaS. · - Implement and manage all Oracle Cloud Infrastructure IaaS, PaaS and Sa ...
-
Solaris Admin
3 weeks ago
Quess IT Staffing Pune, India**About Us** · "Magna Infotech, now Quess IT Staffing, is India's largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in ove ...
-
Associate - Cyber Security Penetration Test
3 weeks ago
TIAA Pune, IndiaCyber Security Operations Associate - IN · The Cyber Security Operations Associate participates in the development, communication, implementation, enforcement and monitoring of security controls to protect the organization's technology assets from intentional or inadvertent modif ...
-
Associate - UX Design
2 weeks ago
TIAA Pune, Maharashtra, IndiaSenior Specialist - UX Design - IN · The Senior Associate is a pivotal role responsible for providing creative leadership and strategic direction within the design team. With a focus on visual aesthetics, user experience, and brand coherence, this position involves collaborating ...
-
Tender Executive
2 weeks ago
JEMKON PVT LTD Pune, India**Tender Specialist/ Tender Executive** · **Responsibilities** · To coordinate, prepare and compile bid submission documents in relation to tendering/bidding activities, tender questionnaires and pre-qualifications; · To organize and harness the efforts of all the involved depart ...
-
Intern - DevOps
3 weeks ago
Varian Medical Systems Pune, IndiaTogether, we can beat cancer. · At Varian, a Siemens Healthineers Company, we bring together the world's best talent to realize our vision of a world without fear of cancer. Together, we work passionately to develop and deliver easy-to-use, efficient oncology solutions. · We are ...
-
Customer Service Assistant
3 weeks ago
PDA e-services Pune, IndiaThe customer service specialist is responsible for providing voice support to each practice's front office staff, communicating with patients and Insurance companies to resolve issues, and following up on pending matters. Frequently interact with the senior leadership team in the ...
Account Services Associate Specialist - Pune, India - FIS
Description
Position Type :
Full timeType Of Hire :
Experienced (relevant combo of work and education)Education Desired :
Bachelor of AccountingTravel Percentage :
0%Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
About the Team :
What you will be doing :
Process Management:
Knowledge Transition & Process Improvement:
Processing Tasks:
What you bring:
Skills and Knowledge / Experience:
Additional Notes (Desirable):
What we offer you :
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the .
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass
&v=024){kind=logo}
