Sr Customer Service Executive - Chennai, India - Tata Communications

    Tata Communications
    Tata Communications Chennai, India

    2 weeks ago

    Tata Communications background
    Description

    Job Description

    Role: Sr Customer Service Executive - Network Planning & Design

    Years of Exp: 0-4

    Education: Technical/ Engineering degree

    Location: Chennai

    Roles and Responsibilities:

  • The role requires understanding of the planning scope & work plan to create Network Design Document (NDD) to support Enterprise E2E design and PON Patching, new builds/upgrades, including Aggregation Network, Carrier Ethernet Network, DWDM and transit fibre.
  • The designer has to follow the Design Scope as per Design work instructions & Guidelines to support on-going updates and accommodate the changes in network architecture or equipment's as per scope.
  • The designer has to understand the sketches / photos to create a new or update a existing design using software platform and maintain all network diagrams. Also generate Network design document package including 8 to 10 deliverables that includes BOM, Hardware configurations, design diagram, floor plan, fibre patch details, active & passive components.
  • Quality and KPI must be 100% for all deliverables.
  • Must have ability to self-learn and understand the Training material and follow the guidelines/rules supplied in Training Document comprising of 15 to 20 modules.

    • Skills:

  • Must have expertise on Datacentre Network Design, Carrier Ethernet Aggregate/Access Network Design.
  • Must have experience in Fibre network designing specifically in FTTX, DSLAM, GPON & DWDM.
  • Must have Design experience on Nokia 7740, 7750, 7450, 7210, 7302, Corient hiT 7300.
  • Knowledge Data center design, site infrastructure, hardware & connectivity like SFP, racks, ODF/DCD - Power/Patch Panel, connecters, cabling & patch cords.
  • Proficient on Design & planning tools on GIS applications, SpatialNet, autocad, MS Visio.
  • Proficient with Network Architecture & Network Diagram (topology, fibre splitters, branch).
  • Must have efficient communication skills both verbal and written.