Inside Sales Coordinator - Bangalore, India - AkzoNobel

Description

About AkzoNobel

Since 1792, we've been supplying the innovative paints and coatings that help to color people's lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We're active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It's what you'd expect from a pioneering and long-established paints company that's dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let's paint the future together.

For more information please visit

2024 Akzo Nobel N.V. All rights reserved.

1. Purpose of the job

This is a critical role with mission of growing business for Akzonobel Powder Coating in India. This position requires the ability work both independently and as part of an integrated team. He/She will be responsible for developing new leads, communicating with customers, understanding their needs, ensuring a smooth sales process and being able to close sales and meet targets.

2. Key responsibilities

• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
• Understanding customers' needs and identifying sales opportunities.
• Answering potential customers' questions and sending additional information
• Keeping up with product and service information and updates.
• Creating and maintaining a database of current and potential customers to close sales and achieve sales target.
• Explaining and demonstrating features of products and services.
• Upselling products and services, route qualified opportunities to the appropriate sales executives for further development and closure

3. Level of autonomy

• Price approval as matrix with Vol, Val, GC%
• Customer segmentation approval
• Create lead, opportunity, account in CRM system

4. Job requirements

· Proven inside sales experience or experience in an outbound call center or a related sales position preferred.

· Track record of over-achieving target

· Strong phone presence and experience dialing dozens of calls per day

· Proficient with SEO and web presentation tools

· Experience working with MS or similar CRM

· Excellent verbal and written communications skills

· Strong listening and presentation skills

· Ability to multi-task, prioritize, and manage time effectively

• BA/BS degree or equivalent

English is must and Chinese speaking is plus

At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.