ACD (Art) - Delhi

The company is seeking a Call Recording & Quality Assurance Manager to help businesses leverage digital technologies. · ...

+A Real-Time Analyst is responsible for live monitoring of queues and agent activity. · + · +Monitor queues, service levels, and agent adherence in real time. · Identify and address issues that impact service levels... · + · ...

This is a full-time role for an Imports Sales professional at Skyways Group's Delhi location. The selected candidate will build and maintain client relationships, manage import/export operations and provide exceptional customer service. · Experience in Import, Export and Import-E ...

We are looking for a dynamic Workforce Management Portfolio Manager that is accountable for a group of RTAs, RTA Team Leads, Planners & Schedulers in order to deliver standard WFM practices with high performance benchmarks for cluster of clients within CS portfolio. · Manage, Men ...

We are looking for a skilled and detail oriented Data Analyst who will play a crucial role in optimizing our strategies through accurate and insightful reporting and analysis. · Achievement on WFM Enterprise reporting tasks (On time & Accuracy) · Achievement of KPI s as per score ...

As a Manager, Travel Experience Consultant, you will lead a dedicated team of Travel Consultants. · ...

We're looking for an ACD- Art who can blend high creative craft sharp visual storytelling and platform-native thinking Someone who can guide a team collaborate closely with copy own the visual language of brands and actively lead idea development across daily content and campaign ...

This role focuses on securing cost-effective termination routes while maintaining strong supplier relationships, monitoring performance, and optimizing margins in a fast-paced wholesale environment. · ...

The Contact Center Lead will be responsible for designing, implementing, and managing multichannel citizen service Contact Centers for Government programs. · ...

A Call Recording and Quality Management Engineer is responsible for resolving call recording and quality management related issues end-to-end. · They must have experience with call recording systems, quality management solutions, ACD integration, · and streaming integration. The ...

Our client is a global technology company headquartered in Santa Clara, California. · We help enterprises store, · enrich, · activate · & monetise their data to improve their customers' experiences, · develop new revenue streams · & lower their business costs. · ...

The Associate Creative Director (ACD) for Web Series at STAGE Haryanvi will assist in shaping, developing and executing high-quality original series that align with STAGE's entertainment-first cultural vision. · This role bridges creative development and execution — supporting th ...

We help companies build brands through different layers of storytelling: textual creative videos. · We're a team of entrepreneurs artists many are sports fans unusually fanatic passionate. · Please read our culture & values before applying:The role needs you to work closely with ...

+We are seeking an experienced Telecommunications/VoIP Engineer to design, administer, and support cloud-based contact center and VoIP solutions. · +Administer, configure, and support the NICE CXone (NICE inContact CX One) platform, · , Design, develop, and manage Twilio VoIP clo ...

We are looking for a commercially strong Account Manager — Wholesale Voice to manage and grow relationships with global carrier partners. · ...

Signant Health is seeking an experienced Technical Services Manager to oversee our global contact center infrastructure and ServiceNow ITSM platform. This dual-platform role combines telephony expertise with ServiceNow product ownership, · Administer and maintain international to ...

+We are seeking an experienced System Administrator to join our team in Noida. · +Should have experience in configuration and troubleshooting high-end networks · Excellent knowledge of VoIP and SIP · + ...

We are looking for a System Administrator (Voice) with experience in configuration and troubleshooting high-end networks to join our team in Noida. The ideal candidate should have excellent knowledge of VoIP and SIP, good experience in Free SWITCH, Linux, Asterisk, OpenSIPS, · Ce ...

The Telephony Engineer is responsible for the design, configuration, implementation, and maintenance of enterprise telephony systems supporting voice communication for business operations — including call centers, interpretation teams, and remote users. · The role involves workin ...

We are seeking an experienced Telecommunications/VoIP Engineer to design, · administer, · and support cloud-based contact center and VoIP solutions. The ideal candidate will have strong hands-on experience with NICE CXone,Twilio,SIP-based telephony,and enterprise networking,along ...