Quality Analyst - Indore, Madhya Pradesh

+Job summary · The Quality Analyst will conduct audits of customer interactions to ensure compliance with process guidelines. · +ResponsibilitiesConduct audits of customer interactions (calls and emails) · Evaluate agent performance based on key quality parameters · ...

This role involves performing various types of testing including Regression Testing, Integration Testing, Functional Testing, and System Testing to ensure the quality and stability of applications. Key responsibilities include Conducting thorough Mobile Application Testing for bo ...

Company Description · Airvincible is a technology-driven BPO company with skilled resources operating under expert supervision, ensuring complete ownership of client work. We specialize in delivering effective solutions for customer service across various domains, combining autom ...

This is a full-time on-site role located in Indore for a Quality Analyst. The Quality Analyst will be responsible for monitoring and evaluating the quality of customer interactions to ensure adherence to company and client standards. · ...

Perform quality monitoring and evaluation to ensure compliance with process guidelines. Conduct audits of customer interactions and evaluate agent performance based on key quality parameters. · ...

Conduct manual & automated tests using JIRA, Agile methodology. Ensure software quality through SDLC testing, bug reporting. Collaborate with development team on cloud, mobile, web projects. · ...

Roles and Responsibilities · Conduct quality audits, call audits, and root cause analysis to identify areas for improvement. · Perform call calibration exercises to ensure consistency among team members' performance. · Utilize QC tools such as 7QC, Six Sigma methodologies, and qu ...

+ +Collaborate with production team on process improvements. Ensure product compliance with quality standards. · ...

Company Description · Airvincible is a technology-driven BPO company with skilled resources operating under expert supervision, ensuring complete ownership of client work. We specialize in delivering effective solutions for customer service across various domains, combining autom ...

This is a full-time on-site role located in Indore for a Quality Analyst. The Quality Analyst will be responsible for monitoring and evaluating the quality of customer interactions to ensure adherence to company and client standards. · The role requires close collaboration with t ...

Quality Analyst - Customer Support (Inbound/Voice Process) · Need relevant experience in Insurance Sales and Customer Service (Voice/Inbound) Process as a QA (Quality analyst) with excellent communication skills in English.Entry level · Full-time · ...

Job summary · This is a full-time on-site role for a quality analyst with 2-3 years of experience located in Indore. · Strong Analytical Skills for evaluating data trends and identifying process improvementsExpertise in Quality Assurance and Quality Control to ensure adherence to ...

Conduct audits of customer interactions (calls and emails) to ensure compliance with process guidelines. · Evaluate agent performance based on key quality parameters. · Provide actionable feedback to advisors and teams. · Work closely with the training department to design target ...

We are looking for a QA Engineer to join our team to work on our latest Smart Home product. · The candidate must be proficient in English, capable of providing demonstrating the relevance and coherence of his/her solution... · A systemic vision and capability to go into details. ...

The purpose of the central quality analyst role is to conduct quality audits and perform analytics in different areas as defined by central quality team. · Conduct process quality audits as per plan · Conduct various process audits as per guidelines and SPO's defined in QMS · ...

A Quality Control (QC) Analyst ensures products meet specific quality standards and are consistent by inspecting and testing samples at various production stages. · ...

We are looking for a fresher QA Executive with strong English communication skills to review and validate data from web scraping and annotation projects. · ...

Develop analytical methods for product testing. Oversee quality control activities using HPLC, GC, UV. · ...

Digiprima Technologies is a leading AI software development company. This is a full-time on-site role for a Quality Assurance Analyst to ensure product quality through manual testing and collaborating with development teams.Competence in Manual Testing methodologies ...

The purpose of the central quality analyst role is to conduct quality audits and perform analytics in different areas as defined by the central quality team. Conduct weekly analysis to identify error trends and for top two errors conduct root cause analysis RCA. Ensure processes ...