Customer Service Representative - Gurugram, India - WNS

    WNS
    WNS Gurugram, India

    2 weeks ago

    WNS background
    Description
    Customer Service - Voice SupportPosition

    • Associate and Senior AssociateExperience
    • Fresher to 2 YearsEducation Any Graduate / Result Awaited/ PursuingShifts
    • RotationalWeek Offs
    • 2Work Location
    • Sector30, GurgaonNEED IMMEDIATE JOINERSJob Details Handle customers over Voice for the queries related to travelFollowing prescribed Client processes, Cancellation, Schedule change, Name change, Luggage EMD and Seats.
    Updating all relevant systems providing appropriate notes when required.
    Queue placements of PNR to relevant data queues for further action.
    Liase with all relevant departments to resolve customer issue.
    Monitor and action assigned queue. Perform all duties within team and personal targets.
    Must be comfortable with 24*7 work environment especially night shifts.

    Interested candidates share your cv on below address -Point of contact Raj Kapoor -