Senior IT Engineer - Hyderabad, India - Accellor

Description

About us:

Headquartered in the Silicon Valley with offices in London, Hyderabad and Singapore, Accellor is a Microsoft Gold Partner and a premier Salesforce Partner that uses best-of-breed cloud technology to deliver superior customer engagement and business effectiveness for clients. We bring a deep understanding of Financial, Retail, High Tech, Healthcare, and Retail industries, rolling out end-to-end implementation of and powerful third-party apps. We also build products that are sold on the AppExchange and used by both boutique businesses and Fortune 500 companies.

Accellor has been honored with the prestigious "Company of the Year" award for "excellence in IT Services" at the Indo Global Business Excellence Awards. Majority of our team members based at Hyderabad, delivering best of breed cloud solutions to customers in the US, UK and APAC region. We've created an atmosphere that encourages curiosity, constant learning, and persistence. We encourage our employees to grow and explore their interests. We cultivate an environment of collaboration, autonomy and delegation - we know our people have a strong work ethic and a sense of pride and ownership over their work. They are passionate, eager, and motivated - focused on building the perfect solution but never losing sight of the bigger picture.

About The Role:

As an IT Engineer you will be responsible for administering and supporting our IT infrastructure, primarily based on cloud technologies. This role involves managing Microsoft 365, Azure AD (Entra), and Intunes MDM to ensure seamless access and security across all company devices, both Mac, Windows and mobile devices. You will play a crucial role in onboarding new employees, maintaining our service desk, and ensuring that our IT services run smoothly and efficiently.

Responsibilities:

• Administer and support Microsoft 365 services, Azure Active Directory (Entra), and Intune MDM
• Manage the setup, deployment, and maintenance of computer hardware and software
• Provide technical support and guidance to employees for both hardware and software issues
• Onboard new employees, ensuring they have access to necessary technology and services
• Maintain security compliance, including managing updates and patches for all systems
• Monitor system performance and troubleshoot issues
• Develop and maintain IT documentation and system logs
• Work collaboratively with external vendors and internal teams to resolve IT issues
• Participate in developing IT projects and improvements
  
  

Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field
• 5+ years of proven experience managing Microsoft 365, Azure AD (Entra), and Intune MDM
• Experience supporting both Mac and Windows environments
• Strong understanding of IT security protocols and compliance requirements
• Excellent problem-solving skills and ability to prioritize tasks
• Strong interpersonal and communication skills
• Preferred:
• Certifications in Microsoft technologies (e.g., Microsoft Certified: Azure Administrator Associate)
• Experience in a startup environment
• Knowledge of additional cloud services and IT management tools
  
  

Benefits

Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them.

Collaborative Environment: You Can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centres.

Work-Life Balance: Accellor prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off and holidays.

Professional Development: Our dedicated Learning & Development team regularly organizes Communication skills training, Stress Management program, professional certifications, and technical and soft skill trainings.

Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, Personal Accident Insurance, Periodic health awareness program, extended maternity leave, annual performance bonuses, and referral bonuses.