Senior Network Engineer(CCNP Certified) - Bengaluru, India - IQMatrix Infoways Solutions Pvt Ltd

Description

Key responsibilities for this job:

• Provide Regular clear and concise communication verbally and written

• Provide 3rd Line support for incoming customer support queries and escalations from the 2nd Line Service Desk

• Take ownership and effectively manage support tickets for incidents, change and service requests

• Provide support and mentoring to 2nd Line engineers

• Provide resources to the solution delivery team in supporting the configuration and implementation of new customer projects

• Any other fair and reasonable task or duty assigned to you by your Manager, or other senior Exponential-e Ltd staff member

Technical environment:

• Switching; Cisco, Meraki, Aruba, HP, Dell, Juniper

• Wireless; Cisco, Meraki, Aruba

• Security; Palo Alto, Prisma, Fortinet, Cisco ASA

• SD-WAN; Citrix, Viptela, Meraki, Fortinet, Nuage

• Cisco NAC ISE, SD-A/DNAC, DOT1x

• Cisco Nexus 7xxx, 5xxx, 2xxx series

Knowledge and experience required:

• In depth knowledge and troubleshooting of networking principles equivalent to CCNP R&S or JNCIS level

• Ability to troubleshoot and sectionalise faults to identify root cause and resolution

• Advanced knowledge of layer 2 and 3 protocols

• Significant experience deploying and/or supporting Next Generation Firewalls ideally Fortinet or Palo Alto – including extensive knowledge of configuring and troubleshooting ACLs, NAT, IPSec and SSL VPNs.

• Proficient in packet capture and interpretation using Wireshark

Desirable knowledge and experience:

• Experience with Alcatel SR & ESS

• Experience with wireless solutions e.g. Meraki, HP Aruba experience with network automation/programming such as Ansible/Python