Customer Success Associate - Hyderabad - NNIIT

    NNIIT
    NNIIT Hyderabad

    6 days ago

    Full time ₹600,000 - ₹1,500,000 (INR) per year *
    Description

    NIIIT Customer Success Associate Role

    We are a growing education and training organization focused on delivering high-quality learning solutions and career-oriented programs to students across India.

    About the Role:

    • Act as primary point of contact for students and parents, handling queries, follow-ups, and escalations via calls, WhatsApp, email.
    • Onboard new students explaining courses processes expectations ensuring satisfaction engagement.

    Your responsibilities will include maintaining accurate records in CRM internal systems collecting feedback sharing insights with management achieving student engagement retention targets.

    * This salary range is an estimation made by beBee
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