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- 1. Excellent communication and interpersonal skills
- 2. Ability to multi-task, prioritize, and manage time effectively
- 3. Problem-solving skills and a customer-oriented approach
- 4. Basic computer knowledge and proficiency in MS Office tools
- 5. Willingness to learn and adapt in a fast-paced environment
- 1. Respond to customer inquiries via phone, email, and chat
- 2. Handle customer complaints, provide appropriate solutions and alternatives
- 3. Ensure customer satisfaction and loyalty through excellent service
- 4. Maintain customer records and update account information
- 5. Collaborate with internal teams to improve overall customer experience
Customer Care Executive - Kolkata, India - Hemocean Outsourcing
Description
Company Overview
Hemocean Outsourcing provides training and placement services with a strong team, offering top to bottom positions. Operating year-round to connect graduates with companies.
Job Overview
Customer Care Executive role at Hemocean Outsourcing, a staffing & recruiting company in Jabalpur, Madhya Pradesh. Full-Time/Contract-To-Hire position in Kolkata with a great package for Freshers.
Qualifications and Skills
Roles and Responsibilities