Enterprise Project Management Officer - Bengaluru, India - Voya India

Description

About the company

Voya India is a Global Capability Center (GCC) supporting Voya Financial Inc. (NYSE: VOYA), At Voya India, we are a dynamic community continuously working to enhance customer experiences in the financial services industry. We are dedicated to making a difference by creating innovative customer solutions through transforming, digitalizing, automating, and enhancing technology and business processes.

Key Responsibilities:

Responsibilities under this role include establishing project management methodologies, providing

guidance/support to delivery managers & leads; monitoring project progress, ensuring alignment with program/project goals. Additionally, he/she facilitates communication between stakeholders, track, report, highlight & escalate on key performance indicators if necessary. The Deputy Manager – EPMO will also implement best practices proactively to improve project outcomes. In addition, from an practice point of view the Project Manager – EPMO will contribute to development, refinement & implementation of project management process frameworks, tools, awareness programs & reporting mechanisms.

Program/Project Execution Framework Design and Monitoring:

• Collaborate with business stakeholders to understand program goals, objectives, and

deliverables.

• Develop and implement effective program management processes to ensure successful

execution.

• Monitor and evaluate program performance against key metrics and objectives.

Resource Planning and Allocation:

• Develop and maintain detailed program schedules, timelines, and resource plans in

collaboration with program stakeholders.

• Work with business operations, project & leadership teams to maintain optimal allocation of

resources

Reporting and Documentation:

• Develop and maintain comprehensive project plans, including timelines, milestones, tasks, and

resources allocation.

• Coordinate and facilitate project meetings, ensuring clear communication and alignment among

team members, stakeholders, and sponsors.

• Monitor project progress, track milestones, and address any deviations from the plan in a timely

manner.

• Manage project budgets, expenses, and resource allocations to ensure financial targets are met.

• Ensure that relevant IT systems as required for project management & other related areas are

updated.

• Ensure regular status reports and updates for internal and external stakeholders. Proactively

provide project management insights

Risk Management:

• Identify and assess potential risks associated with program/project execution.

• Develop risk mitigation strategies and monitor their effectiveness throughout the program

lifecycle.

Stakeholder Collaboration:

• Work closely with internal and external partners to align program/project activities with defined

goals.

• Build strong relationships with key stakeholders to ensure seamless communication and

collaboration.

Continuous Improvement:

• Proactively identify opportunities for process improvement and implement best practices.

• Solicit feedback from stakeholders and incorporate lessons learned into future program

planning.

Must have:

Education Graduate/Postgraduate (Any discipline)

Experience 8+ years of program/project management experience in Technology Delivery

Mandatory skills:

• Strong Hands-on experience project management methodologies and tools.

• Solid understanding of Effort Estimation, Metrics, Measurement, Reporting.

• Ability to identify program/project risks, maintain risk registers and track mitigation plans.

• Exposure to Resource/workforce allocation & management strategies

• Excellent communication and interpersonal skills.

• Demonstrated ability to lead cross-functional teams and collaborate with diverse stakeholders.

• Proactive, High Energy with an analytical mindset, ownership and a focus on data-driven

decision-making.

• PMP or other relevant certification

• Proficiency in Project Management Tools, Experience with Project Portfolio Management (PPM)

tools is a plus.

• Should have the ability to multitask across a spectrum of initiatives & tasks (Strategic, Tactical &

Operational)

Good to have skills

• Team player to collaborate with business units and functional partners (IT, finance, HR, legal,

etc.)

• Program Consulting background is desirable.

• Knowledge of risk & compliance management framework