Back office - Panipat, India - Omvish finder

Description

We are hiring Fresher Staff for Tele calling & Backoffice work

Send cv at

Qualifications and Skills

• Excellent verbal and written communication skills in English and Hindi
• Good listening and problem-solving skills
• Ability to multitask and prioritize tasks effectively
• Proficient in using Microsoft Office applications (Word, Excel, Outlook)
• Attention to detail and accuracy
• Positive attitude and willingness to learn
• Ability to work independently as well as in a team
• Previous experience in customer service or call center is a plus

Roles and Responsibilities

• Handle incoming and outgoing calls in a professional and courteous manner
• Provide excellent customer service by addressing customer inquiries, complaints, and providing accurate information
• Maintain and update customer database with relevant information
• Assist in administrative tasks such as data entry, documentation, and filing
• Follow up with customers to ensure customer satisfaction
• Collaborate with team members to achieve individual and team targets
• Adhere to company policies and procedures
• Perform other duties as assigned