Waiter / Steward - Bengaluru, India - SMOOR Chocolates

    SMOOR Chocolates
    SMOOR Chocolates Bengaluru, India

    1 week ago

    Default job background
    Full time
    Description

    Freshers with a Diploma / Degree in Hospitality Management

    Candidates with 1-year experience in Restaurant/QSR/Fine Dining outlets.

    Should be fluent in English. Must be pleasant and confident.

    Should know table service such:

    1.Greeting and Seating Guests: Welcoming guests as they arrive, escorting them to their tables, and providing menus.

    2.Taking Orders: Assisting guests with menu selections, taking food and beverage orders, and conveying special requests to the kitchen staff.

    3.Serving Food and Beverages: Delivering food and drinks to guests' tables in a timely manner, ensuring accuracy and presentation standards are met.

    4.Providing Customer Service: Addressing guests' inquiries, accommodating special requests or dietary restrictions, and ensuring overall guest satisfaction.

    5.Clearing Tables: Removing empty plates, glasses, and utensils from tables, resetting tables for the next guests, and maintaining cleanliness and organization in the dining area.

    6. Assisting with Cleaning and Setup: Helping with general cleaning duties, such as wiping down tables and chairs, vacuuming or sweeping floors, and assisting in setting up the dining area for service.

    7.Handling Payments: Presenting bills to guests, processing payments, and handling cash transactions or credit card payments accurately.

    8.Collaborating with Team Members: Working closely with other restaurant staff, including servers, cooks, and managers, to ensure efficient service and a positive dining experience for guests.

    9.Following Safety and Hygiene Standards: Adhering to food safety regulations, maintaining cleanliness in work areas, and following proper sanitation procedures to ensure the health and safety of guests and staff.

    10.Upselling and Promotion: Recommending additional menu items, specials, or promotions to guests to enhance their dining experience and increase revenue for the restaurant.

    Overall, stewards play a crucial role in providing excellent customer service, maintaining cleanliness and organization in the restaurant, and contributing to a positive dining atmosphere.