Operations Leader - Mumbai - Crescendo Global Leadership Hiring India

We are looking for a highly skilled and experienced Team Leader to join our Operations team in Bengaluru. The ideal candidate will have 2-5 years of experience in a similar role, with a strong background in customer service and operations management. · Roles and Responsibility · ...

Key Responsibilities · Supervise and manage the daily operations of the voice process team · Monitor team performance against defined KRAs & KPIs · Ensure achievement of targets related to AHT, NPS, CSAT, and other key metrics · Identify and manage shrinkage and attrition levels ...

We are seeking an experienced Team Lead with a background in managing International Process operations within the BPO sector. ...

The primary objective of the Team leader is to lead a customer focused team committed to the provision of a high-quality service achieving SLA s. · Excellent presentation and communication skills (written and verbal) · Strong reconciliation & capital market knowledge · ...

Manage and lead a team of customer support representatives to achieve high levels of customer satisfaction. · ...

Supports manager by taking supervisory responsibility for day-to-day coordination of team activities. Ensuring that processes and procedures are completed promptly and consistently and that team activities are in line with company goals and regulatory requirements. · ...

As the Team Leader Operations you will play a crucial role in driving the success of our Collections FOS department. · ...

This Team Leader will supervise and manage a team ensuring adherence to business rules processes allocate daily work based on strengths capacity smooth operations monitor attendance update records unplanned leaves monitor live dashboard ensure real-time visibility performance. · ...

We are seeking an experienced Team Lead with a background in managing International Process operations within the BPO sector. · ...

As Team Leader Operations you will play a crucial role in driving the success of our Collections | FOS department. · ...

+We are seeking an experienced Team Lead with a background in managing International Process operations within the BPO sector.The ideal candidate will be a strong operational leader with expertise in coaching, performance management, and leveraging analytics to meet demanding cli ...

The primary objective of the Team leader is to lead a customer focused team committed to the provision of a high-quality service achieving SLA's. · ...

Supports manager by taking supervisory responsibility for day-to-day coordination of team activities ensuring that processes and procedures are completed promptly · and consistently that team activities are in line with company goals and regulatory requirements. · Leadership Ski ...

We are looking for a skilled Team Leader to join our Operations team in the Domestic sector. The ideal candidate will have 3 to 7 years of experience and a strong background in BPO operations, with excellent leadership skills. · Roles and Responsibility · Manage and supervise a t ...

+We are looking for a highly skilled and experienced Team Leader to join our Operations team. · +Proven experience as a Team Leader or similar role in a customer-facing environment. · Strong knowledge of customer service principles and practices. · ...

We are looking for a highly skilled and experienced Team Leader to lead our Domestic Sales Operations team. · The ideal candidate will have a strong background in sales operations and management, with excellent leadership and communication skills.Manage and oversee the daily act ...

We are seeking an experienced Team Lead with a background in managing International Process operations within the BPO sector.The ideal candidate will be a strong operational leader with expertise in coaching, performance management, and leveraging analytics to meet demanding clie ...

+ Overview · Manage fund accountants and senior fund accountants. Act as subject matter expert in fund operations – cash recon, NAV calcs and reviews. · + Key Accountabilities and main responsibilities ...

+ Lead and manage the HR operations team to ensure efficient HR service delivery.+ Oversee payroll benefits administration and employee relations.+ Ensure compliance with all applicable labor laws and regulations.+ Develop and implement HR policies procedures.+ Manage HRIS and ot ...

We are seeking a talented individual to join our India Digital team at Marsh Business and Client Services function. · This is a hybrid role that has a requirement of working at least three days a week in the office. · ...