Head of DCW Colleague Listening, Feedback, and Insights - pune

The role is accountable for establishing and leading a new Pune‑based capability that drives enterprise‑wide adoption, insight, and measurable value from digital workplace and employee experience platforms. · The Director will build, lead, and scale high‑performing teams across a ...

We are looking for enthusiastic and customer-centric professionals to join our customer experience team. · Connect with customers post-purchase to gather genuine and actionable product feedback · Manage customer communication across platforms with a timely, respectful, and soluti ...

Key Responsibilities · Drive Mutual Fund sales across assigned channels: Banks, IFAs, Wealth Counters, National Distributors, and Direct Clients. · Develop and maintain relationships with clients to generate repeat business and long-term assets. · Conduct client/associate meeting ...

Role & responsibilities · 1. CX Management: · Foster and maintain relationships with stakeholders, including internal teams, clients, and partners, to understand their needs and concerns. · Champion the customer experience (CX) by integrating feedback loops and insights into mark ...

+ Define the product roadmap and success metrics for your ownership areas in alignment with company vision, customer needs, and market trends. · + Conduct thorough market research, user interviews, and data analysis to identify unmet needs and opportunities for data and AI-driven ...

The day-to-day driver of our Zendesk customer community and the operational backbone of our customer marketing programs. · ...

++We are seeking enthusiastic and customer-centric professionals to join our Customer Experience Team.+ · + · Connect with customers post-purchase to gather authentic product feedback. · Manage customer communication across platforms to ensure timely, respectful, and solution-dri ...

Collaborate with cross-functional teams on UX/UI design projects conduct user research and analyze data insights present final designs for feedback and approval. · ...

We are seeking enthusiastic and customer-centric professionals to join our Customer Experience Team.The CUSTOMER FEEDBACK & EXPERIENCE EXECUTIVE will play a crucial role in post-purchase engagement connecting with customers to gather feedback, · …A collaborative and innovation-dr ...

User experience designer responsible for creating optimal creative solutions through effective collaboration and design execution. ...

We are looking for a product designer who can own the product experience, · shape product direction and move the product forward with clarity and speed.This role goes far beyond UI. You will synthesize customer feedback, · define product and UX specifications, influence technical ...

Serve as a primary point of contact for customers addressing inquiries feedback and complaints with exceptional service. Cultivate strong lasting relationships with customers to foster loyalty and satisfaction with the company's products or services. Design and implement strategi ...

In this role, youll empower clinical users and internal teams with the knowledge to effectively deploy our advanced respiratory devices, bridging the gap between innovation and frontline care. · Key Roles Responsibilities: · Product Training Education: · Conduct hands-on, on-site ...

This role will support the development and execution of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and collaborating among resources to deliver and accomplish priorities and deadlines; · Practices self-dev ...

A results-driven and versatile professional with end-to-end ownership across product management, business analysis, and customer support. · Defined and managed product roadmaps based on customer insights, market trends, and business objectives. · Collaborated with stakeholders an ...

+This role is for one of the Weekday's clients · ...

This role operates at the intersection of digital operations customer experience AI powered transformation.You will help drive the integration of intelligent automation predictive analytics GenAI capabilities into digital service channels to improve customer experiences enhance a ...

The Product Associate will conduct in-depth research to identify user needs, market trends and competitive landscapes. They will analyze data to provide actionable insights that inform product strategies and decision-making. The Product Associate will collaborate with the design ...

We are looking for an experienced Senior Product Manager in Pune who will own and drive the roadmap and execution of a significant portion of the TrustRadius product portfolio within HG Insights. · Define the product roadmap and success metrics for software vendor customer facing ...

We are looking for a professional to design develop and maintain advanced dashboards to support credit risk teams in monitoring and analyzing key metrics Collect clean and analyze data related to credit risk utilizing a data driven approach to determine the optimal solutions to m ...

We are seeking an experienced Data Scientist (AI/ML) with over 10-13 years of experience specializing in Artificial Intelligence (AI) and Machine Learning (ML) to join our team. · This is a position with hybrid work environment, providing flexibility and collaboration opportuniti ...