Team Leader - Nagpur, India - Hexaware Technologies

    Hexaware Technologies
    Hexaware Technologies Nagpur, India

    1 week ago

    hexaware technologies background
    Description

    Job description :
    Opening _Team Leader _ Operations (Domestic E-Commerce Inbound)

    Relocation Case Accepted.

    5

    days working with 24/7 rotational shift.


    Looking a candidate with overall experience as a TL for inbound Process should at least 1 to 2 year on paper.

    Voice Experience -MandateE-Commerce Domain Experience - Added advantageGood communicationShould know KPI/KRA/Attrition/Shrinkage/Occupancy/CSAT/DSAT/SLA/AHT.Graduation - MandateOnly immediate joiner.

    InboundShould have prior experience of handling voice processResponsible for meeting the SLA targetsExcellent real time management skillsEnsure schedule adherence and create an encouraging team environment

    Interested Candidate please share CV on or call or what's app on