Head - Collections NPA - Mumbai - Hiranandani Financial Services

    Hiranandani Financial Services
    Accounting / Finance
    Description

    Key Responsibilities

    • Lead and manage the end-to-end collections and recovery process across loan portfolios focusing on NPA portfolio
    • Monitor, analyze, and control delinquency across early, mid, and late-stage buckets.
    • Develop and implement effective recovery strategies for Non-Performing Assets (NPAs).
    • Drive data-driven collection initiatives using MIS, analytics, and recovery dashboards.
    • Leverage technology and digital collection tools to improve efficiency and outcomes.
    • Lead, mentor, and motivate the collections and recovery teams to achieve targets.
    • Ensure strict compliance with RBI, NBFC, and internal regulatory guidelines across all collection practices.
    • Coordinate with legal teams to initiate and manage recovery through legal channels such as SARFAESI, arbitration, and other applicable processes.
    • Manage and oversee outsourced collection agencies and recovery vendors, ensuring SLA adherence and ethical practices.
    • Balance risk mitigation and recovery goals while maintaining customer-centric and fair collection practices.

  • Work in company

    Head - Collections NPA

    Only for registered members

    Key Responsibilities · Lead and manage the end-to-end collections and recovery process across loan portfolios focusing on NPA portfolio · Monitor, analyze, and control delinquency across early, mid, and late-stage buckets. · Develop and implement effective recovery strategies for ...

    Mumbai City

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