- Greet residents and visitors warmly, ensuring a professional and welcoming environment upon entry to our co-living space.
- Answer incoming phone calls, emails, and other mediums of communication promptly and professionally, providing accurate information, directing inquiries, or escalating issues to the appropriate team member.
- Handle resident inquiries, concerns, and requests in a timely and efficient manner. This includes but is not limited to mailbox management, accepting packages, and addressing maintenance requests promptly.
- Responsible for check-in and check-out procedures, ensuring smooth transitions for residents and maintaining accurate records in the system.
- Maintain a clean and organized reception area, including managing access cards/key fobs and ensuring adequate supplies for a seamless front desk operation.
- Collaborate with other teams, such as operations, maintenance, and resident experience, to address resident needs while providing exceptional customer service.
- Assist in organizing and planning community events, including social gatherings and workshops, relevant discussions, to foster a sense of belonging, connectivity, and engagement among residents.
- Cooperate with the maintenance team to handle guest and resident requests related to repairs, lockouts, and emergencies in a timely and efficient manner.
- Maintain knowledge of co-living amenities, services, and policies to provide accurate information to residents and guests.
- Night shift - 5pm-5am
- Previous experience in customer service, preferably in the hospitality or co-living sector, is preferred. Min 1 year experience.
- Computer proficiency - Familiarity with Online research (vendor, quotations), data entry (excel), invoicing(POS), Billing software.
- Exceptional interpersonal and communication skills to engage with diverse residents, guests, and team members positively.
- Strong organizational skills with the ability to multitask and prioritize effectively in a fast-paced environment.
- Knowledge of administrative and clerical procedures such as managing mail, maintaining records, and using office equipment.
- Flexibility in working hours, including weekends to accommodate the needs of the co-living community.
- Strong problem-solving abilities, demonstrating resilience and resourcefulness in addressing resident inquiries or concerns.
- Genuine passion for creating a vibrant and inclusive community, promoting shared experiences and fostering connectivity among residents.
- Bonus - owns laptop.
- Salary 13k-17k
- Develop experience working on a wide variety of projects and functions.
- Gain exposure to a fast-paced, collaborative startup environment.
Front Desk Receptionist - Jaipur, India - T S Project Eagle
Description
ALTERNATE TITLES: Receptionist
DEPARTMENT Hospitality
COMPANY Finch Living
REPORT TO CEO
We are hiring a Receptionist to be the first point of contact for our co-living space. The ideal candidate will have excellent interpersonal skills, exceptional organizational abilities, and a passion for creating a positive and inclusive community for our residents. As a Receptionist, you will play a pivotal role in ensuring smooth operations, managing resident inquiries, and providing outstanding customer service to enhance their living experience.
ABOUT COMPANY
Founded in 2023, by Tarang Sanghi, Finch Living is a vibrant co-living space that provides a fully furnished, community-oriented environment for individuals seeking an enhanced living experience. Our innovative approach blends the concept of shared living with modern amenities and services, creating a unique and welcoming atmosphere for our residents.
AREA OF RESPONSIBILITIES
Requirements
QUALIFICATIONS
If you are a friendly, organized, and customer-oriented professional with a knack for creating welcoming environments, we invite you to apply for the role of Receptionist at our co-living space. Join us in shaping a unique living space that caters to the evolving needs and aspirations of our residents.