Head of Production Management - Bengaluru, India - Australia and New Zealand Banking Group Limited (ANZ)

    Australia and New Zealand Banking Group Limited (ANZ)
    Australia and New Zealand Banking Group Limited (ANZ) Bengaluru, India

    1 week ago

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    Description

    Head of Production Management & Engagement, Trade & Supply Chain Operations

    Head of Production Management & Engagement, Trade & Supply Chain Operations

    Req ID: Department: Insto Ops Trade Division: Institutional Location: Bengaluru

    About the role

    At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their technical expertise and their careers.

    The Head of PME role lies integral to the successful execution of Data and Process Governance of Institutional' s TSC Operations function which sits in Institutional COO. The role will lead a team which have three core functions: 1. Continuous improvement, 2. Project/Change Management and Governance, 3 Supporting our People. This function is a global support function for Institutional TSC Operations which globally is ~ FTE and reports to the Global Head of TSC Operations, Institutional.

    What will your day look like

  • Drive efficiency and process improvement; maximize STP underpinned by data.
  • Management of Product & Policy changes, including Comms, Remediation work, support procedures and change training.
  • Compliments the broader data and digital strategy and is a beacon of a well-managed change function and is well connected with technology partners.
  • Systems & Change release management; optimization, prioritization, Incident management, Training and associated process due to system changes
  • Standards, consistent business processes and controls Market leading, maximized preventative and detective control framework. Data governance model, Limit and Loan Data Council, to manage existing data or new data in a standardised, structured, and well-managed way.
  • KPI's leverage by hub and country teams to measure what matters, delivering quality insights to customers and frontline.
  • KRI's measuring leading and lagging data markers to run a well-managed business.
  • Capacity modelling and planning coordination.
  • Advisory service supporting our core operations team. Provide clarity of business process, documentation, data and process map maintenance

    • Custodian of tools, training, accreditations that will support the growth of our people in all locations

    What will you bring?

    We know not everyone will bring all of the skills and experience, and at ANZ we are focused on people bringing a growth mindset to their approach to work. Some of the skills we are looking for are below, but don't worry if you don't have all of these as learning on the job is the way we work.
    But back to some of the skills –

  • Customer coaching mindset
  • Leadership experience
  • Solid product knowledge of International Trade & Supply chain operations
  • Should hold sound Knowledge of Trade System architecture and back-end systems integration.
  • Must hold project/change management experience and should be able to independently handle them globally for TSC Ops
  • Preferably be a CDCS or CSDG qualified
  • 15-20 years working experience in Institutional banking operations preferably in Trade with 10 years in a leadership position and minimum 5 years working experience in handling Production management and engagement function or similar roles.

    • So, why join us?

    Job Posting End Date

    03/05/, 11.59pm, (Melbourne Australia)