Collections Specialist - Bengaluru, India - Blu consulting

    Blu consulting
    Blu consulting Bengaluru, India

    2 weeks ago

    Default job background
    Full time
    Description

    HIRING FOR TOP MNCs for International Customer support Collections process with limited openings. Looking for immediate joiner.

    Qualification - PUC /Grad.

    Exp - min 1 year experince required

    Salary : 1-3 years exp - up to 34k plus

    3-5 years of exp - up to 7.5LPA

    Work from office

    Location - bangalore

    Transport - up to 35 km two way cab

    Rounds - HR/versant/Vna/ops

    Shift - UK/US

    All rounds will be virtual

    Pls share this with your frds and also who is desperate for job.

    Ping your resumes

    • Contact clients to collect outstanding debts while maintaining a positive relationship with the customer
    • Work with clients to find solutions for their outstanding debts
    • Follow-up regularly with clients in an attempt to resolve outstanding debts
    • Always provide excellent customer service when interacting with clients
    • Draft and send written correspondence regarding account standing to clients with outstanding debts
    • Approve partial payments or extensions for clients with extenuating circumstances
    • Previous experience in a customer-facing role, ideally within a corporate setting
    • Superior communication and problem solving skills and a high level of patience
    • Prior experience in a telecommunications environment strongly preferred
    • Ability to think analytical, exercise creativity, and make executive decisions
    • Strong computer and telephone skills
    • Bachelors Degree