As Service Management Practitioner you will support the delivery of programs projects or managed services Your typical day will involve coordinating various projects through effective contract management and shared service coordination You will also focus on developing and mainta ...

As a Change Manager at Worldline you will be the guardian of the customer experience for operational services delivered by IT. · ...

Expert in Packet Core Solutions with 3+ years of Telecom experience in PCRF network space. · ...

Handling complaint management right from acknowledging the call received from call centre to closing the call in ServIT · Daily review of pending complaints · Escalating the complaints to SDH/AM wherever any support is required for resolving the complaint · Rendering PMS as per s ...

Identifying and developing/generating the Revamp business opportunities/Sales funnel for Machine/Equipment sales with new and existing customers through existing Customer base, Open Market and channels by utilizing product knowledge applications experience in the HVAC market. · E ...

Role · ServiceNow HRSD Specialist (Developer / Business Analyst / QA / Project Lead) · Experience · 9–12 Years · Location · Bengaluru (SEZ – Brigade Tech Garden) · Employment Type · Full-Time · Start Date · Immediate / As per notice period · Role Overview · We are seeking an expe ...

Experience in mobile application development projects and service delivery lifecycle management. · ...

This pivotal role will lead the Service Delivery team to review incidents and problems impacting the client. The candidate will drive teams to remediate issues and provide root cause analysis as needed. · Manage client expectations by assessing customer feedback and improving pro ...

We are seeking a highly experienced, customer-obsessed, and technically savvy Manager - Internal Customer Success & VIP IT Support. This leader will be responsible for defining and delivering a premium, proactive, and white-glove IT support experience for Flipkarts senior executi ...

We are hiring a Service Delivery Head to lead our Managed Services delivery for SMB and Mid-Market customers. · Own overall service performance and service qualityEnsure SLA discipline and continuous improvementDrive root-cause fixes and reduce repeat issuesSureview critical esca ...

JOB TITLE: Service Delivery Manager - MBA · JOB PURPOSE: To Manage Dynamics 365 finance and operations Implementation and Support · QUALIFICATION: BE/BTech/B.Sc./Diploma · EXPERIENCE: 10 – 14 Years · CERTIFICATIONS: MANDATORY (CAPM/ PMP/ PRINCE2); DESIRABLE (AGILE, SCRUM) · MANDA ...

Role & responsibilities · Delivery Management: · Oversee the delivery of cybersecurity services across accounts managed · Ensure that all projects are delivered on time, within scope, and within budget · Manage customer meetings, handle escalations, and ensure adherence to timeli ...

Job Description: Manager, Service Delivery Manager, India · Job Title - Manager, Service Delivery, · India Report to - Director, Service Delivery, · India · Department Service Delivery Unit Location Bangalore, India · Purpose of the Position: · In this pivotal role, · Critical le ...

The Service Delivery Coordinator (SDC) - Procurement Services is responsible for coordinating and tracking end-to-end procurement service delivery for APAC customers, with secondary support for US-based clients.This role acts as the operational bridge between Procurement, Service ...

The Service Delivery Manager is responsible for delivering a reliable, high-quality operational experience for Sycurio customers by owning day-to-day service delivery, governance and customer communication across assigned accounts. · ...

+ As a Service Delivery Manager, you will play a crucial role in managing client relationships. · + · + Experience: 7 years in Service Delivery Management. · ...

We're building a team that helps protect people and the businesses they run across North America. · ...

Service Delivery Manager · Engeniuspark Technologies LLP is seeking a highly experienced and skilled Service Delivery Manager with expertise in ServiceNow - ITSM and CSM to join our team in Banglore. The ideal candidate will have over 10 years of experience and should be ready to ...

Description · ISG (Nasdaq: III) is a global AI-centered technology research and advisory firm. A trusted partner to more than 900 clients, including 75 of the world's top 100 enterprises, ISG is a long-time leader in technology and business services that is now at the forefront o ...

The Service Delivery Manager will lead the end-to-end operational management, optimization and continuous improvement of the Loan Origination System across the institution. · ...

Job summary · Service Delivery Manager : · -12+ Years of experience · Mobile application development project experience.Responsibilities:Client Relationship Management: · Team Leadership: · Service Delivery Oversight: · ...