Client Support Specialist - Ajit, India - Maropost

Description

Were Maropost-India, a 2022 Great Place To Work certified company and Canadas 4th fastest growing tech company as named by Profit 500 Our Software as a Service Marketing Cloud technology provides organizations with a single platform to connect with customers via marketing automation, mass and transactional email, social media, mobile messaging, landing pages, and ecommerce.

Our platform is used and trusted by thousands of brands worldwide to maximise their revenue. Our unified ecommerce platform empowers thousands of B2B and multi-channel ecommerce businesses, big and small, to achieve more.

From online stores, POS terminals and marketplace connections, to inventory, order management and shipping, our all-in-one platform connects it all.

Were on a mission to build the most technically advanced marketing & ecommerce platform in the world coupled with unsurpassed customer service and support.

About the Position:
Maropost is looking for a client-focused and detail-obsessed individual to join our Mohali office.

If you're passionate about Customer Success, want to work with other brilliant people, and are eager to learn (and have fun) along the way, Maropost is the place for you.

What you'll bring to Maropost:
Written & Communication Skills Advance levelExposure to working in night shiftsHands on troubleshooting skills Technology levelAbility to adapt to situations and changesA go-getter attitudeAbility to function with limited supervisionHands on client communication through Chat and EmailTeam PlayerExperience in working under pressureQuick leanerGood understanding of HTML,CSS & MysqlAn out of the box thinker & a quick leaner at the technology front4-5 years of SaaS work experienceUnderstands SDLCExperience in interacting & working with cross functional teams