Process Associate - Gurugram, India - Genpact

Description

With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it.

We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line.

We're harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people.

Now, we're calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality.

And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better.

We are inviting applications for the role of PA, Insurance Claims
Responsibilities

• Responsible to understand and comprehend, good customer service attitude to clearly articulate the resolution.
• Responsible to handle varied volumes of workloads and to reach targets and deadlines on a timely basis
• Responsible to demonstrate and cultivate customer focus, teamwork, accountability, initiative and innovation.
• Required to demonstrate a high level of personal integrity and investigation / negotiation skills
• Responsible to demonstrate a high level of self-motivation, energy and flexibility
• Responsible for handling claims/queries
• Working knowledge of claims or settlements & claims processing.
• Candidate should be comfortable with 24*7 shift timings.

Qualifications we seek in you
Minimum qualifications

• B.com/ BBA/BA/ BSC (Any Non – Tech Graduate)
• Freshers are eligible

Preferred qualifications

• Good knowledge of using Excel, MS Access Database
• Proficient in English language- both written and oral
• Insurance client experience will be an added advantage