Customer Support Associate - Kolkata, India - 2coms

    2coms
    2coms Kolkata, India

    2 weeks ago

    2coms background
    Description
    Greetings,

    We are hiring for Customer Support Our Client is a multinational telecommunications holding company headquartered in London.

    It is the largest provider of fixed-line, broadband and mobile services in the UK, and also provides subscription television and IT services.

    Job Title

    :
    Customer Support

    Work from OfficeCandidates should haveminimum 6

    months experience in International Voice Process.

    Requirements

    Candidate should have -Communication skills.

    calls over chat which involves working in different time zones.

    callsfrom Global clients and initiate the right responses to them, positively andprofessionally.


    • Flexibleto work in shifts.
    • ExcellentEnglish - both verbal and written communication skills.
    • Knowledgeof customer service principles and practices.
    technical knowledge.
    Qualification
    :
    Under Graduate / Graduate / Post Graduate.
    Experience
    :
    Minimum 6 months BPO experience up to 5 Years.
    Shift

    :
    RotationalWeek Off

    : 2 days rotational week off

    Benefits

    Both Side CAB.Chance to working with captive unit.
    Opportunity to move laterally within theorganization, through IJP for various other roles and business units whichexist.