- Job Description
- We are looking for a talented Salesforce Admin cum DevOps Engineer to join our innovative IT team. This role involves managing and optimizing our Salesforce environment while implementing DevOps practices to enhance our CRM implementation . The ideal candidate will have a strong background in Salesforce administration, DevOps methodologies, and cloud technologies.
- Key Initiatives
- Setup User Access , Permission & roles across Organization based on the system requirement
- Work closely with business analysts, stakeholders, and system architects to gather integration requirements and transform them into technical solutions.
- Troubleshoot and resolve technical issues related to Salesforce implementations within internal team and raise with SF if required.
- Work with database and other system team to help and support the integration with SF tools .
- Develop and maintain CI/CD pipelines to automate the deployment of Salesforce changes, ensuring quick and reliable updates.
- Optimize Salesforce configurations and integrations to improve performance and scalability for solutions.
- Implement security best practices and ensure compliance with industry standards to protect sensitive mobile data.
- Drive continuous improvement in deployment processes, monitoring, and system reliability to support innovation.
- Roles & Responsibilites
- Perform Salesforce administrative tasks, including user management, security settings, and data management
- Work with Internal team to resolve SF related issues .Provide ongoing support and troubleshooting for Salesforce applications, addressing any issues promptly.
- Ability to perform end to end integration between Salesforce Data Cloud and Marketing Cloud.
- Establish and maintain DevOps standards, including version control, automated testing, and continuous integration/continuous deployment (CI/CD) processes..
- Set up and monitor system performance, identifying and resolving issues to ensure high availability and reliability
- Create and maintain comprehensive documentation on processes, policies, application configurations, and user guides
- Experience in implementation of large scale software(high transaction volume, high availability concepts)
- Excellent problem-solving abilities, strong communication skills, and the ability to work collaboratively in a fast-paced environment.
- Certifications of Salesforce Certified Administrator and Salesforce Certified DevOps Engineer or equivalent certifications are preferred.
- Minimum Qualification
- Bachelors Degree in Computer Science, Information Technology, Business, Engineering, or a related field
- Minimum 2-3 years of experience in software testing and DevOps practices and with at least 1-2 years of hands-on experience with Salesforce Ecosystem
- Strong ability to manage and communicate with both technical and non-technical stakeholders.
- Solid understanding of software development, systems integration, and cloud technologies
- Strong strategic thinking and planning skills.
- Ability to work in a fast-paced, dynamic environment and manage multiple priorities
- Experience with Agile methodologies and version control systems like Git
- Preffered Qualification
- MBA or advanced degree in a related field.
- Salesforce Marketing Cloud certification (e.g., Salesforce Administrator).
- Knowledge of Cloud environments like AWS, Azure, or Google Cloud Platform.
- Experience in API integration with Legacy systems
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