Fertility Center Manager - Mumbai, India - NetSysCon Consulting

Description

We are looking for a Fertility CenterManager for a series A funded D2C WellnessStartup.

JobProfile:BusinessSetupnew fertility center and create a business launchplanAccountable for revenue costs &profitability of fertility centersDrivecustomer acquisition retention and drive repeatbusinessEstablish company brand in thelocality with sales and marketingcampaignsPeopleLeadhiring training and managing healthcare professionals ¢er staffCounsel the patient &family members about the benefits & risks of treatmentplansManage customer service success ratecomplaints and escalationsGather customerfeedback using survey forms to drive improvementareasOperationsManagecenter experience with high standards of hygiene &cleanlinessMaintain database of patientrecords using CRMDevelop process &systems to manage customer experience and centerperformanceManage statutory complianceslicensing as per regulation to operate aclinicManaging the budget billing systeminventory stock and supplies for theclinicCreate a playbook for centermanagement to facilitate future launches of newcenter

Requirement:Graduate/ Diploma in relevant field4 years of setting up or manage IUI IVF Fertility center with a brandedchainProven track record in managingfertility businessPassion knowledge& empathic attitude to create a caregiver atmosphere at thecenterExceptional interpersonal skills forliaising with patients healthcare providers and specialists as wellas the public. Excellent written and verbal communicationskills.
Proficient in computer skillsincluding handson experience in Microsoft Word &Excel
inventory management,customeracquisition,revenue management,budget management,fertility,costmanagement,computer skills,statutory compliances,clinicmanager,training,iui,complaint handling,customerretention,interpersonal skills,database management,centermanagement,hygiene and cleanliness,ivf,business setup,hiring,salesand marketing,communication skills,operations manager,crm,customerservice