Telesales - Mumbai, India - Eduonix Learning Solutions Pvt Ltd

Description

Overview:

The Telesalesrole plays a crucial part in our organizations sales process byengaging potential customers over the phone to promote and sell ourproducts or services. This position is essential for drivingrevenue and expanding our customer base making it a key functionwithin the sales team.

KeyResponsibilities:

• Initiate salescalls to potential customers
• Promote and sellproducts or services over the phone
• Reach outto new leads through cold calling
• Handleinbound sales inquiries
• Understand customerneeds and requirements
• Close sales and achievemonthly targets
• Maintain a high level ofproduct knowledge
• Update and manage customerdata within the CRM system
• Follow up oncustomer interactions
• Provide information onpricing and product availability
• Addresscustomer concerns and objections
• Meet andexceed sales quotas
• Collaborate with the salesteam to improve overall customerexperience
• Adhere to all company policies andprocedures
• Contribute to team efforts toachieve sales goals

RequiredQualifications:

• Proven experience intelesales or a similar role
• Excellent verbalcommunication skills
• Strong sales andnegotiation abilities
• Ability to work in afastpaced and targetdriven environment
• Goodunderstanding of sales principles and customer servicepractices
• Familiarity with CRM software and MSOffice
• Ability to multitask prioritize andmanage time effectively
• Resilience andperseverance to handle rejection orobjections
• High school diploma or equivalent;bachelors degree is a plus
• Excellentproblemsolving skills
• Positive attitude andwillingness to learn
• Team player with acompetitive spirit
• Proactive and selfmotivatedapproach
• Flexibility to work different shiftsasneeded

contact

communication,negotiation,customerservice,crm software,sales