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    CL Educate Ltd.
    CL Educate Ltd. New Delhi

    2 weeks ago

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    Description

    Key Account Manager

    We are seeking a skilled Key Account Manager to oversee our company's relationships with its most important clients.

    Responsibilities:

    • Obtain and maintain long-term key customers by understanding their requirements.
    • Build strong relationships with strategic customers.
    • Identify needs and requirements to promote our company's solutions and achieve mutual satisfaction.
    • Contribute to sustaining and growing our business to achieve long-term goals.
    • Develop trust relationships with a portfolio of major clients to prevent them from turning to the competition.
    • Acquire a thorough understanding of key customer needs and requirements.
    • Expand relationships with existing customers by continuously proposing solutions that meet their objectives.
    • Ensure timely delivery of correct products and services to customers.
    • Serve as the link of communication between key customers and internal teams.
    • Resolve customer issues and complaints to maintain trust.
    • Play an integral part in generating new sales that will turn into long-lasting relationships.
    • Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.

    Requirements and Skills:

    • Proven experience as a key account manager.
    • Experience in sales and providing solutions based on customer needs.
    • Strong communication and interpersonal skills with aptitude in building relationships with professionals at all organizational levels.
    • Excellent organizational skills.
    • Ability in problem-solving and negotiation.

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