Inside Sales Manager - Indore, India - Chapter247 Infotech

Description

Chapter247 Infotech is looking for a passionate and results-oriented Inside Sales Manager to lead and develop a high-performing team dedicated to exceeding sales targets for our IT service offerings.

Responsibilities

• Display expertise in creating effective sales funnels, marketing campaigns to generate qualified leads.
• Showcase proficiency in pipeline management methodologies and ensure a consistent flow of qualified leads/opportunities for the sales team.
• Lead and manage a team of Inside Sales Representatives (ISRs) to achieve and exceed sales quotas for IT services.
• Coach and mentor ISRs, providing ongoing training and development opportunities to enhance their skills and knowledge of IT services.
• Develop and implement a comprehensive sales strategy aligned with company goals.
• Stay up-to-date on the latest IT service offerings and industry trends to identify potential clients and generate new leads through various channels.
• Convert qualified leads generated by marketing efforts and convert them into paying customers.
• Establish realistic and attainable revenue targets for yourself and the team, communicate them to senior leadership along with your approach towards achievement.
• Set clear goals and expectations for team members and track individual and team performance metrics.
• Develop and maintain a positive and results-oriented sales culture within the team.
• Foster open communication and collaboration between the sales team and other departments (Marketing, Customer Service, Technical Support).
• Generate reports to track sales performance, pipeline health, and key metrics for informed decision-making.
• Analyze sales data and reports to identify trends and opportunities for improvement.
• Conduct effective sales presentations, product demonstrations.
• Ensure adherence to company sales methodologies and suggest improvement to processes.
• Handle customer queries, resolve objections and negotiate contracts.

Qualifications

Must have

• A bachelor's/ Master's degree in business administration, marketing, or a related field is preferred.
• Minimum 7 years of experience in a sales management role in the IT services industry.
• Proven track record of exceeding sales targets and achieving revenue growth.
• Strong leadership and coaching skills with the ability to motivate and develop a team.
• Excellent communication, interpersonal, and negotiation skills.
• Proficiency in CRM software and pipeline management tools like hubspot, Notion, MS Excel etc.
• In-depth knowledge of the IT service sales cycle and best practices.
• Strong analytical skills and the ability to interpret data.
• Should have understanding of software development lifecycle, technology services & solutions.
• Expertise in using lead gen tools like Sales Navigator, , crunchbase, zoominfo, discoverorg and other lead gen platforms, networking platforms, etc.
• Ability to create impressive marketing campaigns.
• Ability to create SOW, SRD, FRD, BRD, etc based on Project requirements.

Good to have

• Experience with bidding platforms like upwork, guru, freelancer, etc
• Experience in participating in IT Expos and events.
• Experience in Data Analysis Tools like tableau, Power BI, etc.