- Handle inbound and outbound calls, emails, or chats to resolve customer queries and complaints
- Provide accurate information related to products, services, and policies
- Maintain a high level of professionalism, patience, and positivity in every customer interaction
- Record customer interactions and update CRM systems accurately
- Escalate complex or unresolved issues to senior support staff or relevant departments
- Follow up with customers to ensure their issues are resolved satisfactorily
- Meet individual and team performance metrics (TAT, CSAT, FCR, etc.)
- Bachelor's degree in any discipline (undergraduates may also be considered)
- 0 to 2 years of experience in customer support or a similar role (freshers welcome)
- Good verbal and written communication skills in English (and local languages if applicable)
- Basic computer literacy and familiarity with MS Office or Google Workspace
- Ability to multitask, prioritize, and manage time effectively
- Willingness to work in rotational shifts, including weekends if required
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We are hiring a Video Support Executive to deliver excellent customer experience by installing SMART KIT devices in tractors.Key Responsibilities Install and service SMART KIT devices at customer locations · Provide video-based technical support in coordination with the technical ...
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Thisisacustomer supportrolebasedinBhopalconcentratingondailyinteractionwithcustomersprovidingpromptresolutionsandmaintainingahighlevelofcustomerservice> ...
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NiveshPe is a simple, trust-led investing platform built to help everyday Indians move from savings to smart investments. · You'll play a critical role in building trust, resolving queries, and ensuring users feel confident and supported in their investment journey. · ...
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Urgent hiring customer support executive - Bhopal - confidential
Description
Key Responsibilities
Required Qualifications and Skills
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Support Executive
Only for registered members Bhopal
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Customer Support Executive
Only for registered members Bhopal, Madhya Pradesh
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Customer Support Executive
Only for registered members Bhopal
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Customer support executive
Only for registered members Bhopal
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Video Support Executive
Only for registered members Bhopal
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Customer Support Executive
Only for registered members Bhopal
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Video Support Executive
Only for registered members Bhopal, Madhya Pradesh
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Customer Support Executive
Only for registered members Bhopal
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Customer Support Executive
Only for registered members Bhopal
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Customer Support Executive
Only for registered members Bhopal, Madhya Pradesh
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Chat Support Executive
Only for registered members Bhopal, Bhubaneswar, Raipur
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Customer Support Executive
Only for registered members Bhopal, Madhya Pradesh
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Customer Support Executive
Only for registered members Bhopal
-
Customer Support Executive
Only for registered members Bhopal
-
Customer Support Executive
Only for registered members Bhopal, Madhya Pradesh
-
Video Support Executive
Only for registered members Bhopal
-
Customer Support Executive
Full time confidential- Bhopal
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Student Support Executive
Only for registered members Bhopal
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Chat Support Executive
Only for registered members Bhopal
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Technical Support Executive
Only for registered members Bhopal, Gurugram, Jaipur
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Technical Support Executive
Only for registered members Bhopal, Indore