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- Adheringto work timing and duty roster assigned by the RestaurantManager
- Wear the prescribed uniform while onduty to maintain uniformity of appearance at theoutlet.
- Adhering to the grooming and personalhygiene standards.
- Customer Relations (Greetingwith a Smile Welcoming Thanking Answering to customerqueries.
- Taking Orders from walkin and takeaway customers.
- Cash Desk Operation &Cash Settlements from the customers
- Adhering toall the SOP s at the outlet level
- Upsellingwith various addons &beverages
- Maintaining Outlet Hygiene andCleanliness
- To ensure BOH area is clean andneatly maintained and the FOH is neatlyorganized
- To ensure the cutlery and crockeryare neatly washed and available to customers as per SOPs
- Should ensure that company assets provided tothe store are wellmaintained
- Escalate integrityissues
- Escalate Customer Complaints to theRestaurant In charge
- Knowledge Skills &Abilities:
- Effective communication &influencing skills
- Ability to work in aTeam
- Excellent customer handlingskills
- Customer ServiceOrientation
Stewardess - Shimla, India - Zigsaw
Description
Duties &Responsibilities:customerservice,customer,communication,stewardship,hostesses