- Managing the salons profitably and responsible for delivering top line & bottom-line results for the franchise salons.
- Responsible for delivering highest level of customer service as per Lakme standards.
- Initiating marketing initiatives and local activations.
- Ensuring salons are sufficiently staffed with trained manpower.
- Additional responsibility of Business Development: -Identify and locate potential franchisee in the selected markets, discovering and exploring opportunities - Screen potential franchisee & finalize the deal and coordinate for Salon Openings
- Business Operations
- Achieving the targeted Average Bill Value (ABV) & footfalls to deliver
- healthy bottom line results.
- Ensuring SOP adherence wrt to service delivery, customer service and
- staffing for all salons.
- Formulate marketing plans and local activations along with marketing
- team & Franchise.
- Responsible for driving product sales in the salons/studios.
- Timely collection of Royalty from Franchise.
- Evaluate DSR, Monthly reports & Audit reports etc. along with the Franchise.
- Cost Orientation
- Managing the operational costs of the salons to deliver a healthy bottom line
- Managing employee costs and ensuring employee retention.
- Ensuring SOP adherence wrt to service delivery & customer delivery as per standards defined by Lakme.
- Ensure all salon staff is trained as per Lakme standards.
- Carry out monthly audits to ensure Quality as per Lakme standards.
- Responsible for the launch and development of the franchisee as per the
- agreed terms and conditions.
-
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Department Manager - Mumbai - confidential
Description
Key Deliverables of the Role
Tasks/Activities
Quality Orientation
Franchise Development
-
Department Manager
Only for registered members Mumbai
-
Department Manager
Only for registered members Mumbai
-
Department Manager
Only for registered members Mumbai, Navi Mumbai
-
Department Manager – Beauty
Only for registered members Mumbai, Maharashtra
-
Department Manager – Health
Only for registered members Mumbai, Maharashtra
-
Department Manager – Fashion
Only for registered members Mumbai, Maharashtra
-
Manager - Secretarial Department
Only for registered members Mumbai, Mumbai
-
Department Manager
Full time Only for registered members Mumbai
-
Department Manager – Fashion
Only for registered members Mumbai City
-
Department Manager – Health
Only for registered members Mumbai City
-
Department Manager – Beauty
Only for registered members Mumbai City
-
Job Opening- Department Manager For Smart Bazaar
Only for registered members Mumbai
-
Manager Customer Support/Service Department Export
Only for registered members Mumbai
-
Department Manager
Only for registered members Navi Mumbai
-
Assistant Department Manager
Only for registered members Mahalaxmi West, Mumbai
-
Department Manager
Only for registered members Kalyan-Dombivli
-
TL (Manager) - Service Department
Only for registered members Thane
-
Store Manager
Only for registered members Mumbai
-
SVP, Compliance Operations
Only for registered members Mumbai
-
Manager - Clearing & Settlement
Only for registered members Mumbai