- Collect client feedback about their experience.
- Develop relationships with clients and key personnel.
- Elevate complaints and feedback to the relevant departments.
- Meet with clients to establish their needs.
- Prior experience with customer service.
- Excellent interpersonal skills.
- Ability to network and build relationships.
- A degree in Business Management or a related field.
Client Relationship Manager - Hyderabad, India - Y-AXIS SOLUTIONS PRIVATE LIMITED
Description
We are looking for a friendly and customer service-oriented client relationship manager to foster positive relationships with clients by receiving and analyzing feedback to make our services more enjoyable. Client relationship managers are also responsible for handling complaints and ensuring that these complaints are directed to the appropriate department to implement change.
To be successful as a client relationship manager you must be friendly and be able to remain calm and professional if clients are upset. A good client relationship manager puts the needs of the client first to ensure that they continue to use our services.
Desired Profile We look for competent people who are interested in challenging careers and are passionate about helping people
realize their Dreams. We offer a great working environment with the scope for significant earnings growth.
To work with us you need to have a
Minimum two years experience
Prior experience in Overseas Education / Immigration / Recruitment/ HR / Sales or Counseling
Excellent communication skills & command of English
Excellent problem-solving and customer service skills
Familiarity with computers and the internet
Passion to learn and grow
Responsible and motivated to give your best
Team skills and strong relationship building skills.
Ability to accomplish results.
Raja Praharsha
Recruiter- TAG
Reach me:
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