Solutions Specialist - Hyderabad - Pine Labs

Description

About the job

Who we are

A melting pot of culture, talent, experience, and diversity. That's what we are Pine Labs is one happy union of go-getters who are marching towards our ambition to emerge as a world-class fintech organisation. The company is run by a highly experienced management team, led by several industry veterans including CEO Amrish Rau. Under Amrish, Pine Labs has transformed itself from being regarded as just a point-of-sale payment service provider to a full-stack digital payments company serving the offline and online needs of its merchant and enterprise partners. Incorporated in Singapore, the key investors of Pine Labs include Sequoia India, Actis Capital, Temasek, PayPal and Mastercard. To know more, please visit

What we do

Pine Labs is one of the fastest growing fintech companies in India and is rapidly expanding its footprint in Southeast Asia, West Asia, and the UAE. A leading merchant commerce omnichannel platform, Pine Labs' tech-first approach to digital payments and focus on simplification at the front end aims to help many businesses embrace fintech products at scale.

In online payments, our Plural offering represents a one-stop payment destination across channels. Plural is designed to deliver secure and frictionless online payment experiences to the end user, powered by an advanced tech stack that can augment an existing online business or build an all-new e-commerce payment setup from the ground up.

In issuing, Qwikcilver serves leading corporates, Fast-Moving Consumer Goods (FMCG) brands, e-commerce companies, the Banking, Financial Services and Insurance (BFSI) sector and the airlines industry, with a presence across India, the Middle East, Southeast Asia and Australia. Qwikcilver is a go-to gift card provider among companies looking to, among other things, bolster their employee rewards program and issue closed-loop gift cards for customer acquisition.

In consumer app, Fave is a fintech platform for the next generation of consumers, providing smart payments and savings, while empowering merchants with a loyalty solution to grow and engage with their customers in a whole new way.

Key mergers and acquisitions

In April 2021, Pine Labs announced the acquisition of Fave, one of Southeast Asia's fastest-growing consumer fintech platforms. The Fave app is now available in India as well.

In February 2022, Pine Labs announced the acquisition of online payments startup Qfix, a cloud-based end-to-end platform delivering online integrated payments and billing services to multiple sectors. More than 5,000 merchants are presently on the Qfix platform including educational institutions, governments, and clubs. Qfix solves for billing and invoices issues and has created robust workflow management solutions for these merchants.

In April 2022, Pine Labs made a significant majority investment into Mosambee, a fast-growing end-to-end payment solution provider in India.

In June 2022, Pine Labs acquired Bengaluru-based Setu, a fast-growing API fintech startup. This is the third acquisition announced by Pine Labs in 2022. Setu's APIs are used by businesses to reimagine onboarding, payments, deposits, lending, and data empowerment.

In September 2022, Pine Labs announced the completion of the merger of Qwikcilver Solutions, a company acquired by Pine Labs in 2019. With this development, the business of Qwikcilver Solutions Private Limited gets consolidated into a single legal entity i.e., Pine Labs Private Limited.

In January 2023, Pine Labs acquired a proprietary enterprise platform from Bengaluru-based Saluto Wellness. This acquisition will boost the capabilities of Pine Labs' Issuing Business under the Qwikcilver brand, enabling it to strengthen its offerings across employee rewards and recognition, customer loyalty programs, and channel partner programs for medium and large enterprises.

Role Purpose:

We are hiring for the role of Retail Sales. This is an Individual Contributor role reporting to the City Head.

The responsibilities we entrust to you:

• Expand Merchant Network: Acquire quality merchants to grow our merchant ecosystem.
• Merchant Engagement: Be on the field each day, visit merchant's door-to-door to understand their challenges and needs and build a trusting relationship.
• Solution Crafting: Use your product knowledge to create clear and practical solutions for merchants and explain them in a clear and relatable manner.
• Prospecting and Closing Deals: Identify potential merchants, follow up, and close deals. Look for opportunities to upsell.
• Process guardian: Diligently following our processes for acquiring, onboarding merchants, following us compliance policies and procedures, fulfilling necessary documentation and reporting for sales management.
• Market Awareness: Stay updated on market trends and competition. Share insights to improve our products.

Preferred Background & Work Experience:

• 2 to 6 years in Individual Contributor capacity in frontline sales role.
• Front Line Retail Sales in Fintech, Banking and Financial Services including Insurance, Solution Selling in IT and SAAS products, Quick Commerce, E-Commerce, FMCG, FMCD, Telecom will be preferred. Prior experience in POS Sales, Solution Selling, EMI Deals, Working Capital Loans is desirable but not necessary
• MBA in Marketing, Master's (Engineering/Commerce/Science), BE/B Tech.

What we value in our people:

• You take the Shot: You Decide Fast and You Deliver Right.
• You are the CEO of what you do: you show ownership and make things happen.
• You own tomorrow: by building solutions for the merchants and doing the right thing.
• You sign your work like an artist: You seek to learn and take pride in the work you do.