Operations Manager - Chennai - confidential

    confidential
    confidential Chennai

    5 days ago

    Full time
    Description
    • Planning & Executing the supply chain management process including but not limited to hiring & Training, operations, career progression and retention of the employees
    • Manage performance of the team
    • Deliver on SLA commitments based on the contract
    • Meet and exceed customer satisfaction goals
    • Daily/Weekly/Monthly/Quarterly reporting of SLA performance
    • Proactive management of business/operations trends
    • Forecasting business volume & capacity planning
    • Formulate continuous improvement plan
    • Coordinate with IT team to fix all IT related issues for the team

    Client Management:

    • Ensure client management with 100 referenceable customers
    • Daily/Weekly/Monthly/Quarterly operations and business reviews with stakeholders
    • Set and manage client expectations
    • Identify potential new business opportunities
    • To take complete ownership of the cases and to take feedback on negative surveys
    • To handle deviations and carry out risk analysis

    Quality Management

    • Create and improve process guidelines and framework
    • Drive adherence and compliance to organizational / quality standards
    • Formulate action plans for consistent service delivery quality
    • Create preventive and corrective action plans on customer or Client comments /feedback

    Operations Management

    • Set and review KRA's for the team, align their goals to the overall objectives of the organization / client
    • Daily/Weekly/Monthly/Quarterly operations review with internal and external stakeholders
    • Capacity / Resource planning and management
    • Liaison with cross functions across the organization addressing the needs of the team members
    • To own corporate initiatives aimed at operational improvement (SIP/Best practices/Audit documentation etc.)
    • Business continuity planning & risk management
    • Create, generate and publish reports with the help of MS office tools

    Skill Development:

    • Addressing skill gaps in Product / Process / Technology / Communication
    • Mentor Leads & Managers
    • Plan relevant training programs working with respective groups

    Project Revenue & Cost Management

    • To manage revenue & cost management
    • Operate on planned budget
    • Resource planning (People / IT)
  • Work in company

    Operations Manager

    Only for registered members

    This is an Operations Manager role responsible for managing performance of the team and delivering on SLA commitments based on the contract. · ...

    Chennai, Tamil Nadu

    2 weeks ago

  • Work in company

    Operation Manager

    Only for registered members

    +We are looking for an experienced and responsible Theater Manager to manage the day-to-day operations of a movie theater. · +Oversee daily theater operations and ensure smooth functioning · Manage staff scheduling, attendance, and performance · Handle customer service issues and ...

    Chennai

    4 weeks ago

  • Work in company

    Operations Manager

    Only for registered members

    We are seeking a proactive and detail-oriented Operations Manager with experience in the NVOCC/Freight Forwarding industry. · Bachelor's degree in Logistics, Shipping, Supply Chain, or a related field. · ...

    Chennai, Tamil Nadu

    1 week ago

  • Work in company

    Operations Manager

    Only for registered members

    We are looking for an experienced Operations Manager to lead and scale our creative production operations. · ...

    Chennai

    3 weeks ago

  • Work in company

    Operation Manager

    Only for registered members

    Soul AI is a pioneering company founded by IIT Bombay and IIM Ahmedabad alumni... · Oversee daily operations and ensure the delivery of products/services on time and within budget. · Implement operational strategies to optimize workflows... · ...

    Chennai

    2 weeks ago

  • Work in company

    Operations Manager

    Only for registered members

    This is a full-time on-site role for an Operations Manager. The Operations Manager will oversee daily operations. · Managing teams · Coordinating cross-departmental workflows · ...

    Chennai, Tamil Nadu

    1 month ago

  • Work in company

    Operations Manager

    confidential

    Inspira Enterprise India Pvt. Ltd. is seeking a highly experienced and results-driven Operations Manager to join our dynamic team. · ...

    Chennai Full time

    5 days ago

  • Work in company

    Operations Manager

    Only for registered members

    This is a full-time on-site role for an Operations Manager, based in Chennai. The Operations Manager will oversee day-to-day operations, streamline processes, and ensure efficiency across different departments. · Proven leadership, team management, and decision-making skillsOpera ...

    Chennai, Tamil Nadu

    1 month ago

  • Work in company

    Operations Manager

    Only for registered members

    The Operations Manager is responsible for the overall operational metrics & sales targets and proactively maintains regular engagement with key client contacts in line with client expectations. · Responsible for the delivery of Client KPIs/Sales targets including day to day servi ...

    Chennai, Tamil Nadu

    4 days ago

  • Work in company

    Operations Manager

    Only for registered members

    The Operations Manager will oversee end-to-end operational activities related to infrastructure and civil engineering projects such as metro rail systems bridges flyovers and allied structural works. · ...

    Chennai

    2 weeks ago

  • Work in company

    Operations Manager

    Only for registered members

    +We are looking for an experienced Operations Manager with strong expertise in the US Insurance domain to lead and optimize end-to-end insurance operations for our clients in US shift. · ...

    Chennai, Tamil Nadu

    1 month ago

  • Work in company

    Operations Manager

    Only for registered members

    Our expanding company is seeking to hire an operations manager to join our leadership team. · ...

    Chennai

    1 month ago

  • Work in company

    Operations Manager

    Only for registered members

    + Job summary: We are looking for an experienced Manager – Operations in the Revenue Cycle Management (RCM) domain to lead and manage front-end revenue cycle processes. · + Key Responsibilities: · • Manage end-to-end Eligibility Verification, Benefits Verification, and Prior Auth ...

    Chennai, Tamil Nadu

    1 month ago

  • Work in company

    Operations Manager

    Only for registered members

    Job summary · Tamil Language required · 2 years in a Operations Manager role managing Voice Customer service operations Telecom overall 7+ years of Experience Needs to be high on responsibility Experience required with inbound Customer Service experience ...

    Chennai

    2 weeks ago

  • Work in company

    Operation Manager

    Only for registered members

    We are seeking a dedicated and results-driven Operations Manager for a full-time hybrid role based in Chennai, · with flexibility for remote work. · The Operations Manager will oversee daily operations to ensure optimal efficiency · and productivity. ...

    Chennai, Tamil Nadu

    3 weeks ago

  • Work in company

    Operations Manager

    Only for registered members

    The Operations Manager will oversee international voice processes in customer support with a minimum of 10 years experience. The ideal candidate has at least 3 years of experience as an Operations Manager on papers. · Min 10 Years in International Voice Process (Customer Support) ...

    Chennai

    1 month ago

  • Work in company

    Operations Manager

    Only for registered members

    We are seeking a senior, hands-on Operations Manager from a Non-IT background who can independently manage end-to-end operations, take ownership, and play a key role in building future teams. · ...

    Chennai

    4 weeks ago

  • Work in company

    Manager Operations

    Only for registered members

    The Manager – Operations will own end-to-end execution across locations, ensuring program rollout, stakeholder engagement, team management, · and governance of data and quality standards. · ...

    Chennai

    1 month ago

  • Work in company

    Operations Manager

    Only for registered members

    We are seeking a seasoned Operations Manager to lead our Electric Vehicle (EV) bus fleet operations in Chennai. · This role involves overseeing the end-to-end setup and management of EV bus service depots, · ensuring strict compliance with regulatory requirements, · and driving o ...

    Chennai, Tamil Nadu

    1 month ago

  • Work in company

    Operations Manager

    Only for registered members

    Manage daily operations for literature review biocuration regulatory services SDS authoring and PubMed research activities. · ...

    Chennai

    3 weeks ago

Jobs
>
Operations manager
>
Jobs for Operations manager in Chennai