- Planning & Executing the supply chain management process including but not limited to hiring & Training, operations, career progression and retention of the employees
- Manage performance of the team
- Deliver on SLA commitments based on the contract
- Meet and exceed customer satisfaction goals
- Daily/Weekly/Monthly/Quarterly reporting of SLA performance
- Proactive management of business/operations trends
- Forecasting business volume & capacity planning
- Formulate continuous improvement plan
- Coordinate with IT team to fix all IT related issues for the team
- Ensure client management with 100 referenceable customers
- Daily/Weekly/Monthly/Quarterly operations and business reviews with stakeholders
- Set and manage client expectations
- Identify potential new business opportunities
- To take complete ownership of the cases and to take feedback on negative surveys
- To handle deviations and carry out risk analysis
- Create and improve process guidelines and framework
- Drive adherence and compliance to organizational / quality standards
- Formulate action plans for consistent service delivery quality
- Create preventive and corrective action plans on customer or Client comments /feedback
- Set and review KRA's for the team, align their goals to the overall objectives of the organization / client
- Daily/Weekly/Monthly/Quarterly operations review with internal and external stakeholders
- Capacity / Resource planning and management
- Liaison with cross functions across the organization addressing the needs of the team members
- To own corporate initiatives aimed at operational improvement (SIP/Best practices/Audit documentation etc.)
- Business continuity planning & risk management
- Create, generate and publish reports with the help of MS office tools
- Addressing skill gaps in Product / Process / Technology / Communication
- Mentor Leads & Managers
- Plan relevant training programs working with respective groups
- To manage revenue & cost management
- Operate on planned budget
- Resource planning (People / IT)
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Soul AI is a pioneering company founded by IIT Bombay and IIM Ahmedabad alumni... · Oversee daily operations and ensure the delivery of products/services on time and within budget. · Implement operational strategies to optimize workflows... · ...
Chennai2 weeks ago
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We are looking for an experienced Operations Manager to lead and scale our creative production operations. · ...
Chennai3 weeks ago
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The Operations Manager will oversee end-to-end operational activities related to infrastructure and civil engineering projects such as metro rail systems bridges flyovers and allied structural works. · ...
Chennai2 weeks ago
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+We are looking for an experienced Operations Manager with strong expertise in the US Insurance domain to lead and optimize end-to-end insurance operations for our clients in US shift. · ...
Chennai, Tamil Nadu1 month ago
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Manage daily operations for literature review biocuration regulatory services SDS authoring and PubMed research activities. · ...
Chennai3 weeks ago
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The Operations Manager will oversee international voice processes in customer support with a minimum of 10 years experience. The ideal candidate has at least 3 years of experience as an Operations Manager on papers. · Min 10 Years in International Voice Process (Customer Support) ...
Chennai1 month ago
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This is a full-time on-site role for an Operations Manager. The Operations Manager will oversee daily operations. · Managing teams · Coordinating cross-departmental workflows · ...
Chennai, Tamil Nadu1 month ago
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Our expanding company is seeking to hire an operations manager to join our leadership team. · ...
Chennai1 month ago
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We are seeking a dedicated and results-driven Operations Manager for a full-time hybrid role based in Chennai, · with flexibility for remote work. · The Operations Manager will oversee daily operations to ensure optimal efficiency · and productivity. ...
Chennai, Tamil Nadu3 weeks ago
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Inspira Enterprise India Pvt. Ltd. is seeking a highly experienced and results-driven Operations Manager to join our dynamic team. · ...
Chennai Full time5 days ago
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We are seeking a senior, hands-on Operations Manager from a Non-IT background who can independently manage end-to-end operations, take ownership, and play a key role in building future teams. · ...
Chennai4 weeks ago
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We are seeking a seasoned Operations Manager to lead our Electric Vehicle (EV) bus fleet operations in Chennai. · This role involves overseeing the end-to-end setup and management of EV bus service depots, · ensuring strict compliance with regulatory requirements, · and driving o ...
Chennai, Tamil Nadu1 month ago
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Manage and oversee daily operations to ensure efficiency and productivity. · ...
Chennai2 weeks ago
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We are looking for a dynamic Operations Manager with professional experience in Facility Management and strong knowledge of operations management and account handling processes. · ...
Chennai1 month ago
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Accountable for end-to-end delivery of managed IT operations services across multiple customers. · ...
Chennai2 weeks ago
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Hiring Operations Manager (Salon) Full-time in Chennai. Manage daily operations and staff scheduling. · ...
Chennai1 month ago
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We are looking for an Operations Manager to lead a team of security professionals at a major datacenter site. · Join a high-performing, collaborative team where your contributions truly matter. · Experience the energy of a fast-paced, dynamic and high-growth environment while sup ...
Greater Chennai Area4 weeks ago
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+ Job summary: We are looking for an experienced Manager – Operations in the Revenue Cycle Management (RCM) domain to lead and manage front-end revenue cycle processes. · + Key Responsibilities: · • Manage end-to-end Eligibility Verification, Benefits Verification, and Prior Auth ...
Chennai, Tamil Nadu1 month ago
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Manage pharmacy operations to ensure smooth operation and achieve business objectives. · Promote customer subscriptions for MedPlus products and services. · ...
Chennai1 month ago
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This is an Operations Manager role responsible for managing performance of the team and delivering on SLA commitments based on the contract. · ...
Chennai, Tamil Nadu2 weeks ago
Operations Manager - Chennai - confidential
Description
Client Management:
Quality Management
Operations Management
Skill Development:
Project Revenue & Cost Management
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Operation Manager
Only for registered members Chennai
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Operations Manager
Only for registered members Chennai
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Operations Manager
Only for registered members Chennai
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Operations Manager
Only for registered members Chennai, Tamil Nadu
-
Operations Manager
Only for registered members Chennai
-
Operations Manager
Only for registered members Chennai
-
Operations Manager
Only for registered members Chennai, Tamil Nadu
-
Operations Manager
Only for registered members Chennai
-
Operation Manager
Only for registered members Chennai, Tamil Nadu
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Operations Manager
Full time confidential- Chennai
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Operations Manager
Only for registered members Chennai
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Operations Manager
Only for registered members Chennai, Tamil Nadu
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Manager Operation
Only for registered members Chennai
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Operations Manager
Only for registered members Chennai
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It Operations Manager
Only for registered members Chennai
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Operations Manager
Only for registered members Chennai
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Operations Manager
Only for registered members Greater Chennai Area
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Operations Manager
Only for registered members Chennai, Tamil Nadu
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Manager - Operations
Only for registered members Chennai
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Operations Manager
Only for registered members Chennai, Tamil Nadu