No more applications are being accepted for this job

Assistant Manager/Senior Engineer - Bengaluru, India - KONE

KONE Bengaluru, India

3 weeks ago

Full time

Accountable for achieving the budgeted Order Booking

Achieve order bookings as per the monthly budgeted targets.

Scout for new buildings / Projects
Generate enquiries from builders, architects, consultants etc.
Be well versed with technicalities of complete product range.
Acquire complete details on competitors' market and their strengths and weaknesses.
Responsible for collection of advances from the customers as per the terms and conditions.
Implement of procedures from enquiry stage to order booking in a systematic way.
Responsible for co-ordination and follow-up with factory on order input data, pricing, General arrangement drawings (GAD), and other details.
To ensure that the Sales Kit and Aesthetic Kits are used and maintained properly.
Track the activities of the competitors through-
Keeping record of the competitors' products
Obtaining technical details of the competitors' products
Collect information from the lifts lost.
Evolve strategies to penetrate the competitors' stronghold.

Accountable for ensuring Customer Satisfaction:

Organize for GAD
Regular follow-up on GAD
Submit the GAD to the customer and obtain approval
Collect payments against GAD
Interact with the customers on continuous basis on the site readiness and document the same.

Assist the Installation Engineer during site inspection.

To make cold calls to the customer during the process of Installation and find out if he has any grievances and sort out the same in co-ordination with the Installation team.
Maintain harmonious relationship with the customers till handing over of the lifts.
Organise the handing over ceremony and take feedback on our performance
Responsible for building a positive image of Kone among the customers.

Accountable for administrative activities:

Documentation of enquiries generated, order received, order lost and submit a report as a team.
Co-ordinate with Finance on all issues relating to invoices.
Responsible for collecting back expired EMDs, Bank guarantees etc
To document all the interactions with the customer and maintain the records in the appropriate files.
To document the Sales to Installation handing over process and maintain records for the same.
To ensure that enough Sales brochures are available in the Branch.