Senior Technical Consultant - Mumbai, India - Orange Business Services

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    about the role

    Hands on experience of configuration and maintenance of Cisco Data Technology solutions – Routing and Switching Technologies and good experience in administration & maintenance of Cisco Data solution.
    • Excellent knowledge of Cisco Router, Switches, Nexus, Wireless Acess Points.
    • Perform Incident Management Including Serivice Request and Restortion for Major and Critical TicketsHands on experience (Configuration and maintenance) on Cisco Data Products like :Ø Good Understanding of Switching & Routing TechnologyØ Hands on experience for Cisco catalyst switching products like Cat 2900/Cat 3500/Cat 3750Ø Hands on experience for Cisco ISR Routers 1900/2900Ø Architecture knowledge of Cisco Catalyst Switching Products like Cat 4500/Cat 6500Ø Cisco Routing protocol BGP, RIP, EIGRP, OSPFØ Knowledge of Switching STP, VLAN, HSRP,VTPØ Cisco AP Configuration such addition in controller etc.Ø Monitoring of devices and report if there is any issue.Ø Ability to work at customer siteØ Ready to work in Shift
    about you


    • Senior Technical Consultant (Onsite Resource) : Ability to handle L2 Data tickets MAC Activity / Trouble Shooting & BAU for Customer.4 to 5 year of Related Experience in Customer Facing organization from the SI DomainKey Spoc for· Provide support for all WAN projects like upgrades & new installation by working with local Telecom companies and carriers like BSNL, MTNL, VSNL, TTML, Tata Indicom, Bharti Airtel etc.· Timely testing / termination of WAN links ( MPLS Links, Point to Point Lease line & ISDN Line ) & configuration of related equipment (, MUX, MDFs, etc.)· Co-ordinate with vendors regarding Major Incident & Changes.· Cisco Data System Configuration and Adminstration.· Minor Incident Trouble Shooting· Network review at per site requirement.· Cordinate with customer site local contact for reported problem.· Monitoring of Devices and report it if there is any issue.· Change Management· Knowledge management (KEDB)· Documentation and Reporting· Working in Shift as per Roaster.
    contract

    Regular