Senior Product Specialist T500-11320 - Bengaluru - ANSR

    ANSR
    ANSR Bengaluru

    1 day ago

    Default job background
    Human Resources
    Description

    ANSR Global is the leading consulting firm for companies seeking to set up global capability centers (GCCs). It provides a full suite of products and services to its clients, including collaborative workspaces, managed services for site support, and talent acquisition. We partner with our clients to understand their unique business situations and translate them into actionable insights for a robust talent strategy for their GCCs. ( )

    About ServiceNow Practice:

    ANSR, in collaboration with ServiceNow, is revolutionizing service delivery in Global Capability Centers (GCCs). This strategic initiative involves co-curating a suite of new products and solutions tailored for the GCCs, leveraging ServiceNow's cutting-edge capabilities. The establishment of NOW Centers of Excellence (COEs) in GCCs is a key highlight, comprising Consulting and Staff Augmentation Services dedicated to accelerating the setup of these COEs. To accelerate the setup of NOW COEs in GCCs, ANSR will be providing advisory and consulting services to build a comprehensive business and roadmap for establishing a successful SN COE at the GCC ANSR is introducing staff augmentation services for GCCs in India, ensuring flexible capacity and rapid resource deployment.

    This initiative aims to accelerate project delivery and meet dynamic demands efficiently Furthermore, ANSR is committed to building a workforce of high-quality, NOW-trained employees specifically for the NOW COEs in GCCs, providing skilled professionals. In addition to this, as an internal initiative, ANSR is re-platforming its service delivery to the NOW platform, consolidating the entire service portfolio on NOW. This strategic shift ensures a connected end-to-end experience for customers, optimizing efficiency and elevating the overall service quality.

    Job Description:

    We are seeking a dynamic and experienced Product Specialist with expertise in ServiceNow to join our team. As a Product Specialist, you will play a pivotal role in driving the implementation, customization, and optimization of ServiceNow solutions to meet the needs of our clients. You will collaborate closely with cross-functional teams to

    understand business requirements, configure the platform, and provide ongoing support and enhancement.

    Role and Responsibilities:

    • Serve as a subject matter expert on the ServiceNow platform, including IT Service Management (ITSM), IT
    • Operations Management (ITOM), and IT Business Management (ITBM) modules.
    • Work closely with stakeholders to gather requirements, analyze business processes, and design solutions that
    • leverage ServiceNow capabilities effectively.
    • Lead the implementation and configuration of ServiceNow applications, workflows, forms, and reports to align with
    • client objectives.
    • Customize ServiceNow applications using JavaScript, HTML, CSS, and other scripting languages as needed.
    • Provide technical guidance and support to project teams throughout the development lifecycle, including
    • requirements gathering, design, testing, deployment, and post-implementation support.
    • Collaborate with developers and administrators to troubleshoot and resolve technical issues, ensuring the stability
    • and performance of ServiceNow instances.
    • Conduct user training sessions and create documentation to enable end-users to leverage ServiceNow functionalities
    • efficiently.
    • Stay current with ServiceNow releases, updates, and best practices, and evaluate new features for potential
    • implementation.
    • Participate in pre-sales activities, including product demonstrations, proposal development, and client presentations.
    • Contribute to the continuous improvement of internal processes, methodologies, and tools related to ServiceNow implementation and support.

    Experience and Requirements:

    • 5+ years of experience with ServiceNow ITSM, CSM, ITOM, ITBM including implementation, customization, and
    • administration
    • Proven experience as a ServiceNow Developer, Administrator, or Consultant, with at least 3 years of hands-on
    • experience.
    • Strong understanding of IT Service Management (ITSM) processes and best practices.
    • Proficiency in configuring and customizing ServiceNow applications, including Incident Management, Change
    • Management, and Service Catalog.
    • Extensive experience with ServiceNow scripting languages, including JavaScript, GlideScript, and Jelly.
    • Excellent analytical, problem-solving, and communication skills.
    • Ability to work effectively both independently and as part of a team in a fast-paced environment.
    • ServiceNow certifications (e.g., Certified System Administrator, Certified Implementation Specialist) preferred.
    • Experience with Agile methodologies and DevOps practices is a plus.

    Educational Qualification:

    • Bachelor degree in Computer Science engineering or certification in related fields


  • Molex Bengaluru, India

    Job Description · Your Job · Product specialist to · - Support and work with GPM, Operations and GSOP Team based on Product Life Cycle strategy to meet or exceed financial targets · - Support GSM on technical inquiries and pricing requests · - Support GPM and marketing team on pr ...


  • Hybris Bengaluru, India

    We help the world run better · At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. · Focusing every day on building the foundation for tomorrow and creating a workplace that embraces diff ...


  • Multiplier Bengaluru

    Role Description : · We are seeking a highly experienced and customer-oriented Senior Product Support Specialist to join our growing Customer Success team. · In this role, you will serve as a subject matter expert, providing advanced technical support and guidance to our customer ...


  • ANSR Bengaluru Full time

    ANSR Global is the leading consulting firm for companies seeking to set up global capability centers (GCCs). It provides a full suite of products and services to its clients, including collaborative workspaces, managed services for site support, and talent acquisition. We partner ...


  • Infosys Finacle Bengaluru

    Role Purpose · Drive brand awareness and differentiation by creating inspiring stories and experiences around our solutions-led digital transformation · Internal enablement by empowering go-to-market teams to narrate the latest transformation stories · Scaling demand generation s ...


  • Under 25 Universe Bengaluru

    Seeking a Product Marketing Specialist to join us at Under 25 to drive adoption, retention, and engagement of both creators and brands on our app and web tool. This will be a crucial role in shaping the product marketing strategy and campaign execution. · About the Company · Unde ...


  • Integra Connect Bengaluru

    About IntegraConnect · Integra Connect delivers a comprehensive, integrated suite of cloud-based technologies · and services that enable specialty groups to optimize clinical and financial performance · as reimbursement shifts to value-based models. Connected by the IntegraClo ...


  • SUN Mobility Bengaluru

    JD for Product Management : · Responsibilities: · Collaborate with stakeholders to define and communicate the product roadmap. · Prioritize product features and initiatives that align with business objectives. · Gather and integrate customer feedback into product planning and dev ...


  • Fixity Technologies Bengaluru

    Key Skills and Qualifications · - 3+ years of experience in technical writing, documentation, or content creation, preferably in the technology sector · - Solid understanding of cloud technologies, APIs, and software product development is preferred · - Proven experience in creat ...


  • Tripgain Travel and Expense Management Solutions Bengaluru

    Product Support Engineer · As a Product Support Engineer at {company}, you will play a crucial role in delivering exceptional technical support to our customers regarding our Travel & Expense management software. · Key Responsibilities: · Troubleshoot and resolve technical querie ...


  • OneXtel Bengaluru

    As a Pre-Sales / Product Specialist at Onextel, you will be the subject matter expert for our product offerings, playing a pivotal role in enabling clients and internal teams to maximize the value of our solutions. You will work closely with cross-functional teams to ensure succe ...


  • EASYECOM Bengaluru

    Work Location: Mumbai/Bangalore · About the position: · EasyEcom is looking out for a result-driven implementation/product adoption specialist. · As a product adoption specialist, you will lead the enterprise and mid-size client implementations/Adoption of the saas product suite. ...


  • TE Connectivity Bengaluru

    About the job: · At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. · Job Overview: · - The Product Data Specialist is responsible for importing, validating and managing produ ...


  • ANSR Bengaluru

    ANSR Global is the leading consulting firm for companies seeking to set up global capability centers (GCCs). It provides a full suite of products and services to its clients, including collaborative workspaces, managed services for site support, and talent acquisition. We partner ...


  • Twixor Bengaluru, India

    Job Description · Skills: · Technical Troubleshooting, Problem Solving, Product Knowledge, Communication Skills, Attention to Detail, Handling tickets, · Company Overview · Twixor is a Singapore-headquartered company with a global client base, specializing in enabling business tr ...


  • ANSR Bengaluru

    About ANSR Global · ANSR Global is the leading consulting firm for companies seeking to set up global capability centers (GCCs). It provides a full suite of products and services to its clients, including collaborative workspaces, managed services for site support, and talent acq ...


  • ANSR Bengaluru

    ANSR Global is the leading consulting firm for companies seeking to set up global capability centers (GCCs). It provides a full suite of products and services to its clients, including collaborative workspaces, managed services for site support, and talent acquisition. We partner ...


  • ABB Bangalore Full time

    Product management and marketing specialist · At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower ev ...


  • Advarra Bengaluru, India

    Company Overview · We are passionate about making a difference in the world of clinical research and advancing human health. · With a rich history rooted in ethical review services combined with innovative technology solutions and deep industry expertise, we are at the forefront ...


  • Onx Homes Bengaluru, India

    Job Description · Job requirement- · Strong knowledge of Domain and SAP function of Production Planning in S4 HANA · Production Planning · - Knowledge Discrete Manufacturing and Process Manufacturing · - Should have experience in making products to order and making them to stock. ...


  • HealthifyMe Wellness Private Limited Bengaluru

    We are looking for a Product Ops Associate to join HealthifyMe's AI team. In this role, you will be working very closely with the product and engineering teams and the other support functions. Excellent communication and analytical/logical skills are a must for this role. · Job ...

Jobs
>
Bengaluru