Global IT Platform Engineer Specialist - New Delhi, India - Boston Consulting Group

Description

WHAT YOU'LL DO

You will work closely with Procurement and Finance business stakeholders to elicit business and non-functional requirements, perform gap analysis and feasibility checks, write clear and comprehensive specifications and end-user documentation, configure changes, and work with other team members to develop and execute comprehensive test plans. You will also support end-user issues and questions, troubleshoot and provide knowledge transfer to the operations team.

YOU'RE GOOD AT

• As a Coupa Platform administrator, he will become an SME for the application, perform user training, application configuration, configure updates in the system, create and maintain customer catalogs and work with customers on transaction (PO/Invoice) processes, Coupa SIM, CLM and Risk and Coupa pay
• Help Troubleshoot issues that users may have which could be data, process, Coupa configuration or integration related
• Have primary responsibility to manage and maintain Coupa (procurement application)
• Applying Agile product delivery methodologies and principles, including work estimation techniques
• Interact with the customer and do the configuration, support in day-2-day activity, Manage Coupa Release Upgrade, Understand Integrations between Coupa and other systems
• Assist in the development of detailed system specifications for major business systems or technical support and/or development, integration, and implementation projects
• Manage common Coupa Admin tasks, Configure Content Groups, Enterprise, Company Codes, Chart of Accounts, approval chains, PO Customizations, Tax codes, PO Transmission methods, understand requirements around requisitions, POs, Invoices and configure workflow, receipts, and tolerances, Deploy best Coupa practices
• Applies systems solutions to business/technical problems through customer interactions, design, debugging, testing, and integration/implementation of automated information technology systems and components
• Responsible for reviewing, analyzing, and implementing ways to improve system performance
• Work with developers from vendors in assigning and coordinating development, and in providing quality assurance.
• Actively monitoring and resolving issues with a sense of urgency, proactively communicating to keep key stakeholders and management team informed
• Learning new tools and technologies with a high degree of technical competence
• Working with multicultural distributed team located in different time zones and have the capacity to work on multiple projects concurrently.

YOU BRING (EXPERIENCE & QUALIFICATIONS)

• A Bachelor's Degree in a business-related field or a minimum
• 2 - 4 years' relevant in Coupa administration
• Certification in Coupa platform administration and other modules
• High level of proficiency using Coupa modules like P2P, SIM, CRA, CLM & Coupa Pay
• Comfortable communicating and working with business partners to run the weekly configurations, approval processes, and user support
• Proficiency in speaking, writing, reading, and presenting in English is required
• Experience working with Procurement, SAP Accounts Payable is required.
• Experience working with SAP (S/4 Hana)
• Must be open for flexible working as per business needs

YOU'LL WORK WITH

A dynamic group of cross-functional global agile team-members representing Procurement, Finance, IT, and Change Management at all levels of their career. You will also support BCG users across the organization as well as BCG suppliers and business partners.