Desktop Support Engineer - India - confidential

    confidential
    confidential India

    1 week ago

    Full time ₹250,000 - ₹650,000 (INR) per year *
    Description

    About Company :

    They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what's now to what's next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society.

    About Client:

    Our client is a global digital solutions and technology consulting company headquartered in Mumbai, India. The company generates annual revenue of over $4.29 billion (₹35,517 crore), reflecting a 4.4% year-over-year growth in USD terms. It has a workforce of around 86,000 professionals operating in more than 40 countries and serves a global client base of over 700 organizations.

    Our client operates across several major industry sectors, including Banking, Financial Services & Insurance (BFSI), Technology, Media & Telecommunications (TMT), Healthcare & Life Sciences, and Manufacturing & Consumer. In the past year, the company achieved a net profit of $553.4 million (₹4,584.6 crore), marking a 1.4% increase from the previous year. It also recorded a strong order inflow of $5.6 billion, up 15.7% year-over-year, highlighting growing demand across its service lines.

    Key focus areas include Digital Transformation, Enterprise AI, Data & Analytics, and Product Engineering—reflecting its strategic commitment to driving innovation and value for clients across industries.

    Job Title: Desktop Support

    Location: Bilaspur, Chhattisgarh, India

    Experience: 1-2years

    Job Type : Contract to hire.

    Notice Period: Immediate

    Key Responsibilities:

    1. Branch Support & Troubleshooting

    • Conduct regular visits to assigned branches in the base location and nearby cities.
    • Provide hands-on support for desktops, laptops, LAN, switches, passbook kiosks, printers, and Outlook configuration issues.
    • Diagnose and resolve hardware and configuration problems efficiently.
    • Ensure minimum downtime for users and branch operations.

    2. Incident & Request Management

    • Monitor, track, and manage incidents and service requests through the ticketing system.
    • Ensure timely resolution of support requests as per defined SLAs.
    • Escalate unresolved issues appropriately while maintaining ownership until closure.

    3. Collaboration & Coordination

    • Work closely with central and regional IT teams to resolve complex technical issues.
    • Participate in cross-functional troubleshooting sessions and share best practices.

    4. Asset & Inventory Management

    • Maintain regional standby stock of IT equipment including desktops and laptops.
    • Manage deployment, replacement, and recovery of IT assets.
    • Conduct periodic physical verification of IT assets at branches.

    5. IT Security & Compliance

    • Enforce IT security policies, including user access management and data protection protocols.
    • Ensure compliance with organizational and regulatory IT standards.

    6. User Engagement & Reporting

    • Conduct periodic business user connect sessions to gather feedback and track actionable items.
    • Maintain documentation of support activities, asset records, and incident reports.
    • Provide regular updates to management on support metrics and branch IT health.

    Qualifications & Experience:

    • Bachelor's Degree in Information Technology, Computer Science, or related field.
    • 1-2 years of experience in IT support, preferably in a multi-branch environment.
    • Strong knowledge of desktop and laptop hardware, Windows OS, LAN/WAN, switches, printers, and Microsoft Outlook.
    • Experience with ticketing systems and SLA-driven support environments.
    • Familiarity with IT security practices and compliance requirements.

    Qualifications:

    • Bachelors degree in engineering and related field.

    Seniority Level

    • Mid-Senior level

    Industry

    • IT Services and IT Consulting

    Employment Type

    • Contract

    Job Functions

    • Business Development
    • Consulting
    * This salary range is an estimation made by beBee
  • Work in company

    Support Engineer

    Only for registered members

    We are looking for a Data Application Support Engineer responsible for supporting applications involving file-based data uploads and downloads. · ...

    India

    1 month ago

  • Work in company

    IT Support Engineer

    Only for registered members

    · Why Choose Bottomline? · Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionat ...

    India ₹300,000 - ₹900,000 (INR) per year

    3 days ago

  • Work in company

    IT Support Engineer

    Only for registered members

    We are seeking a skilled IT Support Engineer to manage and support enterprise IT systems with a strong focus on Microsoft 365, · Administer and support Microsoft 365 services including Exchange Online, Teams, SharePoint, and OneDrive. · ...

    India

    1 month ago

  • Work in company

    Support Engineer

    Only for registered members

    · About Boomi and What Makes Us Special · Are you ready to work at a fast-growing company where you can make a difference? Boomi aims to make the world a better place by connecting everyone to everything, anywhere. Our award-winning, intelligent integration and automation platfo ...

    India ₹500,000 - ₹1,500,000 (INR) per year

    1 day ago

  • Work in company

    IT Support Engineer

    Only for registered members

    + Job Title: IT Support EngineerThis position is posted by Jobgether on behalf of a partner company. · We are currently looking for an IT Support Engineer in India. · ...

    India

    3 weeks ago

  • Work in company

    Support Engineer

    Only for registered members

    Take ownership of incidents and requests to troubleshoot technical issues with enterprise software applications. · ...

    India

    1 month ago

  • Work in company

    Engineer - Equipment Support

    Only for registered members

    Provide equipment support to assigned customers. · ...

    India Full time

    3 weeks ago

  • Work in company

    Technical Support Engineer

    Mech-Mind Robotics

    Job Description: · 1.Support the sales strategies and customer interaction of the outside sales team. · 2.Develop and implement processes between sales and solutions engineering. · 3.Coordinate and participate in technical demonstrations, presentations and proposals for customer ...

    India ₹500,000 - ₹1,400,000 (INR) per year

    1 day ago

  • Work in company

    Technical Support Engineer

    Only for registered members

    Provide Level 3 support for our Stream platform diagnose troubleshoot and resolve production issues ensuring swift resolution to minimize customer impact. · ...

    India

    2 weeks ago

  • Work in company

    Technical support Engineer

    Only for registered members

    · Technical Support Engineer · Location: Office-Based Pune · Position Summary: · Bentley Systems is seeking a talented individual to become a valued member of the AssetWise team as a Technical Support Engineer. The AssetWise team is responsible for ongoing support, problem solvi ...

    India ₹500,000 - ₹1,400,000 (INR) per year

    3 days ago

  • Work in company

    Cloud Support Engineer

    Only for registered members

    Netskope's customers include some of the largest Fortune 500 companies that demand best in class customer support. · ...

    India Full time

    3 weeks ago

  • Work in company

    Technical Support Engineer

    Only for registered members

    · We are looking for a Technical Support Engineer II (TSE 2) to join our global Customer Support team. This role is ideal for someone with a strong technical foundation who is eager to grow into a subject matter expert. You will be responsible for troubleshooting complex custome ...

    India ₹500,000 - ₹1,400,000 (INR) per year

    3 days ago

  • Work in company

    Cloud Support Engineer

    Only for registered members

    We are looking for a talented Cloud Support Engineer to provide expert-level technical support for cloud and Linux-based environments at global scale. · We offer exposure to cutting-edge open-source technologies and the opportunity to build a long-term career in cloud support and ...

    India

    3 weeks ago

  • Work in company

    Technical Support Engineer

    Only for registered members

    · Your mission · The Hashgraph Group (THG) is a global organization headquartered in Switzerland, and is a part of the Hedera Hashgraph ("Hedera") ecosystem.   · Hedera is a revolutionary proof-of-stake public Distributed Ledger Technology (DLT) network that is fast emerging as ...

    India ₹500,000 - ₹1,400,000 (INR) per year

    2 days ago

  • Work in company

    Technical Support Engineer

    Only for registered members

    · Role Summary · We are hiring a Technical Support Engineer to help our merchants and customers run smooth, reliable payment operations. You will be the first line of defense when something breaks, the bridge between users and engineers, and a key part of how we deliver a world ...

    India ₹500,000 - ₹1,400,000 (INR) per year

    3 days ago

  • Work in company

    Product Support Engineer

    Only for registered members

    We're seeking a hands-on Software Engineer to join our delivery pod, building reliable, scalable features on our modern cloud platform. You'll work across the stack, collaborating with teammates and product management to deliver impactful solutions for the construction industry. ...

    India ₹700,000 - ₹1,600,000 (INR) per year

    1 week ago

  • Work in company

    Cloud Support Engineer

    Only for registered members

    Description · Would you like the opportunity to solve complex technical challenges in the cloud for our prestigious customers? · Are you passionate about ensuring customer success? · Join our global Cloud Support Team · Akamai Cloud Support is a collaborative team focused on deli ...

    India ₹600,000 - ₹2,200,000 (INR) per year

    3 days ago

  • Work in company

    Software Support Engineer

    Only for registered members

    · ​ · ​ · Software Support Engineer -Technical Operations · ​ · About MCO (MyComplianceOffice) · MCO provides compliance management software that enables companies around the world to reduce their risk of misconduct. MCO is the leading conduct risk platform in the world for ca ...

    India $100,000 - $120,000 (USD) per year

    3 days ago

  • Work in company

    Technical Support Engineer

    Only for registered members

    Who We Are · Atlan is building the missing context layer for data and AI, helping enterprises close the AI value chasm and finally move AI pilots into production. Today, 95% of AI pilots fail because AI systems don't understand the context behind data: what it means, how it's gov ...

    India ₹500,000 - ₹1,400,000 (INR) per year

    14 hours ago

  • Work in company

    Technical Support Engineer

    Cyvica Technologies

    Company Description · Cyvica Technologies Pvt Ltd is a Microsoft partner and leading cloud, security solutions provider, empowering businesses to adopt Microsoft Cloud with confidence and advanced protection. We specialize in Azure, Microsoft 365, Intune, Security, Identity & Ac ...

    India ₹500,000 - ₹1,400,000 (INR) per year

    1 day ago

  • Work in company

    Application Support Engineer

    Only for registered members

    · Job ID: 23371  · Meet Our Team: · Sales Automation (SA) Internal is one of the critical live applications, which operates in a fast-paced development and delivery environment. This application is used by top executives and GTM (Go-To-Market) teams at various levels. SA Interna ...

    India ₹500,000 - ₹1,400,000 (INR) per year

    1 day ago

Jobs
>
Desktop support engineer